At Resonate, we design, develop and deploy digital railway and connected transport solutions.We have a powerful digital platform combined with a highly skilled team delivering the best solutions for signalling control, traffic management, operations management and customer experience.We know that we are in a fast changing environment with increasing pressure placed upon capacity, connectivity, communication and cost and we use our creative and agile capability to bring you the right products quickly.Our visionary technology together with our customer-centric culture has created a set of evolving tools that help you to deliver a better performing railway with better informed passengers.Interested in becoming part of our journey?  Vacancies can be found on our website.

Resonate

Browse and apply for open jobs at Resonate.

business-analyst

Resonate is a company that specializes in designing, developing, and deploying digital railway and connected transport solutions. The company offers a powerful digital platform and leverages a highly skilled team to deliver advanced solutions in signaling control, traffic management, operations management, and customer experience. Resonate is adept at navigating the fast-changing environment of transport with increasing demands on capacity, connectivity, communication, and cost. The company focuses on providing creative and agile solutions quickly, with a customer-centric approach that aims to improve the performance of railways and enhance passenger information.

• Create and own the requirements capture for software development, working closely with product, stakeholders and development teams to align development with business priorities
• Apply a range of elicitation techniques, including interviews, workshops, site visits, surveys and storyboards to build a deep understanding of operational and technical needs
• Take accountability for the quality, completeness and clarity of requirements throughout the delivery lifecycle
• Translate business and technical requirements into clear, detailed project narratives, ensuring shared understanding across engineering and product functions
• Define and document the who, what and why of each requirement, including acceptance criteria, information flows, business processes and data structures
• Ensure both functional and non-functional requirements are explicitly captured and understood
• Conduct structured root cause analysis on complex problem areas, identifying underlying issues rather than treating symptoms
• Engage cross-functional teams throughout the project lifecycle to gather insight, validate understanding and shape effective technical solutions
• Refine project narratives into comprehensive technical specifications, using appropriate techniques such as:
- Use cases
- Behaviour-Driven Development (BDD) scenarios
- Process and data flows
- Business rules and data definitions
• Ensure specifications are sufficiently precise to support incremental development, testing and release with minimal rework
• Maintain clear traceability between business objectives, requirements and delivered functionality
• Manage change effectively, ensuring impacts are understood, documented and agreed
• Support delivery teams by responding quickly to clarification needs and ensuring analysis remains aligned to delivery goals


Technical Business Analyst

Technical Business Analyst enhancing software development for railway technology. Focusing on clear specifications and effective cross-team collaborations.

• Create and own the requirements capture for software development, working closely with product, stakeholders and development teams to align development with business priorities.
• Apply a range of elicitation techniques, including interviews, workshops, site visits, surveys, and storyboards to build a deep understanding of operational and technical needs.
• Take accountability for the quality, completeness, and clarity of requirements throughout the delivery lifecycle.
• Translate business and technical requirements into clear, detailed project narratives, ensuring shared understanding across engineering and product functions.
• Define and document the who, what, and why of each requirement, including acceptance criteria, information flows, business processes, and data structures.
• Ensure both functional and non-functional requirements are explicitly captured and understood.
• Conduct structured root cause analysis on complex problem areas, identifying underlying issues rather than treating symptoms.
• Engage cross-functional teams throughout the project lifecycle to gather insight, validate understanding, and shape effective technical solutions.
• Refine project narratives into comprehensive technical specifications, using appropriate techniques such as:
- Use cases
- Behaviour-Driven Development (BDD) scenarios
- Process and data flows
- Business rules and data definitions
• Ensure specifications are sufficiently precise to support incremental development, testing, and release with minimal rework.
• Maintain clear traceability between business objectives, requirements, and delivered functionality.
• Manage change effectively, ensuring impacts are understood, documented, and agreed.
• Support delivery teams by responding quickly to clarification needs and ensuring analysis remains aligned to delivery goals.

Technical Business Analyst position focused on technical specifications and requirements for software development at Resonate enhancing rail operations. Collaborating with teams to drive successful project outcomes while ensuring clarity and quality.

• You will play a pivotal role in shaping and defining the products we take to market, working closely with Product Strategy, senior operational stakeholders and Software Development.
• Lead analysis
• Challenge assumptions
• Apply judgement to ensure solutions deliver genuine operational value
• Own the discovery and articulation of customer and operational needs, explicitly recognising differences between users, influencers, and buyers.
• Identify pain points, risks, and opportunities for value creation within safety- and performance-critical operational contexts.
• Ensure product solutions and interfaces remain intuitive and effective in high-pressure, real-time operational environments.
• Dig deeply into the operational needs underpinning high-level product strategy, questioning assumptions to uncover true business needs.
• Translate strategic intent into clear, outcome-driven product requirements, inclusive of capability needs and user interactions.
• Define requirements, identifying and articulating difficult trade-offs.
• Partner with Product Strategy to analyse market trends, customer feedback, and product performance metrics.
• Use evidence to inform product design decisions, feature prioritisation, and roadmap evolution.
• Work closely with Product Strategy to clarify product roadmaps and support feature prioritisation.
• Lead analysis activities from concept through product design, enabling effective iterative delivery.
• Translate complex and sometimes conflicting stakeholder needs into clear, actionable product and design intent.
• Communicate analysis, rationale, and recommendations confidently to both technical and non-technical audiences.
• Enable informed decision-making, not just delivery execution.

Product Business Analyst

Product Business Analyst defining products for the railway sector and working with operational stakeholders. Leading analysis to deliver solutions that improve rail operations through technology innovation.

Resonate

About the company

Open jobs

3 jobs found

Technical Business Analyst

Resonate

Technical Business Analyst

Resonate

Product Business Analyst

Resonate