Account Manager in the Marketing Solutions team, managing client relationships and campaigns. Focus on delivering outstanding service and ensuring client satisfaction in a hybrid working environment.
Responsibilities
Serve as the single point of contact for clients
Build trust with clients, understanding their objectives and challenges
Proactively manage campaigns to exceed client expectations
Create and analyze account performance reports, providing actionable insights
Identify opportunities for cross-selling and upselling
Maintain regular communication with clients and drive customer retention
Requirements
At least 5 years of sales and/or account management experience with a proven track record of achieving positive business outcomes for clients.
Solid understanding of Ad Operations, Google Ad Manager, and Google Analytics, with experience in CRM software (particularly Salesforce).
Strong client orientation, innovative problem-solving abilities, and the capability to work effectively within tight timelines.
Goal-oriented, organized, proactive team player who is self-motivated and self-directed.
Excellent communication and facilitation skills, with fluent and idiomatic English.
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