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ReputationImplementation Manager
Implementation Manager responsible for customer onboarding and optimizing their usage of Reputation's platform. Collaborating with various teams and managing multiple projects for successful implementation.
RE
Reputation
Currently Hiring
About the company
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere.
Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.
Visit reputation.com to learn more.
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7 jobs found
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ReputationSenior Manager – Implementations
Senior Manager / Director of Implementations overseeing end - to - end delivery of enterprise - level projects in a SaaS environment. Collaborating across teams to ensure successful customer onboarding.
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ReputationTechnical Support Specialist, Tier 1
Technical Support Specialist serving as frontline contact for customer inquiries via phone, email, and chat. Troubleshooting tech issues and improving customer experience for a SaaS platform.
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ReputationTechnical Support Specialist, Tier 1
Technical Support Specialist resolving customer inquiries and providing assistance with Reputation's platform. Handling front - line support issues via phone, email, and chat in a high - volume environment.
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ReputationTechnical Account Manager
Technical Account Manager at Reputation supporting enterprise clients in successful adoption of its platform. Responsibilities include project scoping, management, and technical issue guidance.
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Client Success Specialist executing managed business listings services, ensuring accurate customer information across platforms. Collaborating with customers and internal teams for listing management and accuracy.
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ReputationTechnical Support Specialist – Tier 2
Technical Support Specialist tackling complex technical challenges and collaborating with cross - functional teams at Reputation. Bridge frontline support and engineering to enhance customer trust and product reliability.