Senior Customer Account Executive driving incremental sales revenue at Nitro. Managing customer relationships and ensuring product adoption within SaaS environment.
About the role
- Account Executive, SMB responsible for building new business opportunities in the SMB segment for AI-driven reputation management solutions. Collaborating with cross-functional teams to deliver customer value and manage complex deals.
Responsibilities
- Build and execute strategic deal plans across your territory to consistently generate new business opportunities
- Deliver compelling, tailored presentations that communicate Reputation’s unique value proposition.
- Use modern selling techniques to guide customer thinking and position Reputation as a must-have solution
- Drives successful negotiations and effectively manages customer consensus.
- Collaborate with Solution Engineers, Marketing, and Services teams to drive sales success.
- Maintain active and accurate pipeline tracking and forecasting in Salesforce.com
- Additional duties as assigned
Requirements
- 2+ years of experience in SaaS sales
- Bachelor’s degree in any discipline preferred, but not required if you have relevant experience
- Consistent record of surpassing sales quotas and owning the full sales cycle
- Experience managing complex deals with multiple stakeholders across various industries
- Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.
- Ability to thrive in a fast-paced environment while maintaining strategic focus and operational discipline.
- Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.
- Highly motivated self-starter mindset with the ability to create, qualify, and grow your own pipeline
- Excellent communication and storytelling skills—comfortable presenting to executive audiences
- Comfortable leveraging cross-functional teams to create customer value and close complex deals.
Benefits
- Fully funded private medical insurance for you and your family – we cover 100% of the premium, so you can focus on what matters most: your health and wellbeing.
- Life insurance at 4x your annual salary , giving extra peace of mind for you and your loved ones.
- Company-funded Medicash cash plan for employees and dependent children.
- Employee Assistance Programme (EAP) – confidential mental health, wellbeing and practical support whenever you need it.
- 21 days’ paid annual leave plus all UK bank holidays , and on top of that, enjoy 6 additional company-wide “Extended Company Holidays” each year dedicated wellness days where the entire Office switches off together to rest, reset, and prioritise wellbeing.
- Cycle to Work, Home & Tech Schemes , saving you up to 8% on products while spreading the cost interest-free over 12 months.
- Pension scheme with Scottish Widows via salary sacrifice
- Employee Resource Groups (ERGs) that foster connection, belonging, and shared experiences
- Free on-site car parking at our Liverpool office.
- Free snacks and drinks to keep you fueled throughout the day, plus £15 towards lunch on core days via Deliveroo when working from the office.
- Gym membership reimbursement up to £20 per month to support your physical wellbeing.
- Opportunities to get involved in giveback and cultural activities , helping you make a positive impact beyond your day-to-day role.
- Mortgage Advice Service , access to a team of over 70 dedicated experts in getting you the best deal on your mortgage with no brokerage fees.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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