Hybrid Client Manager – Large Law Firms

at RELX

• Job title: Client Manager – Large Law Firms
• Job type: Full Time
• Experience level: Junior
• Salary: $72,600 - $134,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Client Manager responsible for driving product adoption and renewals for legal professionals at LexisNexis. Collaborating with teams and key stakeholders to execute growth strategies in law firms.

Responsibilities

• Driving renewals and upsells by executing proactive account plans, uncovering unmet needs, and delivering tailored, consultative solutions to legal professionals
• Building and executing strategic growth plans across defined territories by partnering with product specialists, customer success, and GTM operations to maximize client lifetime value
• Positioning LexisNexis’ legal research, analytics, and AI-enabled workflow platforms as business-critical solutions tailored to practice groups, knowledge management, and firm operations
• Developing trusted relationships with key stakeholders including managing partners, C-suite executives, KM leaders, and practice chairs to expand influence and opportunity within each firm
• Navigating complex buying groups and firm hierarchies to secure renewals, grow key relationships, and align solutions to operational priorities and decision-making structures
• Leveraging Salesforce, Gong, and Seismic to drive pipeline discipline, monitor engagement, surface insights, and inform both outreach strategy and internal product feedback loops

Requirements

• Have impressive years of B2B SaaS or tech sales in the law firm space, with proven success managing and expanding complex accounts in large enterprise and/or professional services firms
• Have a great executive presence, communication, organizational, and cross-functional collaboration skills
• Have proven ability to negotiate contracts and close business in a team selling environment
• Be proficient in Salesforce, sales enablement platforms (e.g., Gong, Seismic, Outreach), and generative AI tools (e.g., MSFT Copilot, ChatGPT)
• Have a Bachelor's degree or equivalent experience required; JD or MBA a plus
• Be able to travel up to 40% (day and overnight)

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice