IT Systemadministrator ensuring system availability for clients at DATAGROUP in a modern IT service environment. Responsible for server infrastructure administration and technical support tasks.
About the role
- Systemadministrator managing ACD systems with a focus on installation, operation, and support. Contributing to new technology implementations in a hybrid work setting.
Responsibilities
- analyze, plan and prepare the deployment of new technologies
- responsible for the installation of ACD systems (from development and design through assembly and commissioning)
- take responsibility for operating the ACD systems (administration, maintenance and upkeep)
- handle incident reports in 2nd-level support and coordinate 3rd-level support as needed
Requirements
- Degree in information technology (university or technical college) or completed vocational training in information and communication technology
- initial professional experience and knowledge in ACD technology, IT/data processing and network technology, plus programming and scripting languages
- good German and good English skills (at least B2 level)
Benefits
- Remote work / home office option
- financial contribution toward a Deutschlandticket or job/public transport ticket
- company bike (bicycle leasing)
- free on-site car and bicycle parking
- training and development opportunities (e.g. e-learning platform)
- 24/7 group accident insurance
- company pension plan
- free fitness programs with an in-house health trainer
- in-house company restaurant with a wide selection
- corporate benefits (employee discounts)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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