Senior PMO Manager overseeing project coordination and compliance for top analytics firm. Driving operational excellence and stakeholder management to improve project outcomes across multiple teams.
About the role
- Technical Operations Associate at Redemption Plus managing data systems and supporting cross-functional teams. Focused on data accuracy, reporting, and system enablement in a hybrid work environment.
Responsibilities
- Maintain accurate, clean data across Salesforce, pricing platforms, and internal tools
- Assist with troubleshooting and minor updates to PHP-based internal web applications
- Identify and resolve data inconsistencies; support internal automation initiatives.
- Build and manage Excel-based reports and dashboards
- Run basic SQL queries to support data extraction and analysis
- Document processes and workflows to ensure repeatability and compliance
- Partner with internal teams to understand data and system needs
- Fulfill operational data requests in a timely, accurate manner
- Participate in team meetings and project planning sessions
- Engage in ongoing training for Salesforce, SQL, PHP, and internal tools
- Shadow experienced team members and contribute to internal improvement projects
- Explore paths into systems administration, business intelligence, or development
Requirements
- Bachelor’s degree in IT, Computer Science, Business, or a related field — or equivalent experience
- 0–2 years of professional experience in a technical, operations, or data-driven environment
- Strong proficiency in Microsoft Excel (pivot tables, formulas, data validation, etc.)
- Clear communication skills, organizational ability, and high attention to detail
- Self-starter with a willingness to ask questions, learn quickly, and take initiative
- Demonstrated integrity — consistently follows through on responsibilities and handles data and decisions with care
- Hands-on exposure to Salesforce, PHP, or SQL from coursework, internships, or projects (preferred)
- Familiarity with CRM or ERP systems (preferred)
- Interest in systems integration, automation, or business operations (preferred)
- Experience documenting internal processes or working with structured data (preferred)
- Exposure to AI tools or concepts (e.g., ChatGPT, machine learning basics, or process automation using AI-driven systems) (preferred)
- Curiosity about leveraging AI to improve efficiency, reporting, or data accuracy across business systems (preferred)
Benefits
- Competitive salary
- Comprehensive benefits package
- Paid time off
- Growth Opportunity: Clear path to more advanced roles in business systems, analytics, or IT
- Mentorship-Driven: Direct access to experienced technical leadership, including the CTO
- Work-Life Flexibility: Hybrid work schedule with the option to work remotely part of the week
- Team Culture: Collaborative, fast-moving, values-driven environment
- Tools & Tech Exposure: Work with Salesforce, SQL, PHP, Excel, and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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