Manager of Service Operations at Mindray North America, leading customer - focused service processes. Overseeing service workflows and team performance within a healthcare technology environment.
About the role
- Technical Operations Associate at Redemption Plus managing data systems and supporting cross-functional teams. Focused on data accuracy, reporting, and system enablement in a hybrid work environment.
Responsibilities
- Maintain accurate, clean data across Salesforce, pricing platforms, and internal tools
- Assist with troubleshooting and minor updates to PHP-based internal web applications
- Identify and resolve data inconsistencies; support internal automation initiatives.
- Build and manage Excel-based reports and dashboards
- Run basic SQL queries to support data extraction and analysis
- Document processes and workflows to ensure repeatability and compliance
- Partner with internal teams to understand data and system needs
- Fulfill operational data requests in a timely, accurate manner
- Participate in team meetings and project planning sessions
- Engage in ongoing training for Salesforce, SQL, PHP, and internal tools
- Shadow experienced team members and contribute to internal improvement projects
- Explore paths into systems administration, business intelligence, or development
Requirements
- Bachelor’s degree in IT, Computer Science, Business, or a related field — or equivalent experience
- 0–2 years of professional experience in a technical, operations, or data-driven environment
- Strong proficiency in Microsoft Excel (pivot tables, formulas, data validation, etc.)
- Clear communication skills, organizational ability, and high attention to detail
- Self-starter with a willingness to ask questions, learn quickly, and take initiative
- Demonstrated integrity — consistently follows through on responsibilities and handles data and decisions with care
- Hands-on exposure to Salesforce, PHP, or SQL from coursework, internships, or projects (preferred)
- Familiarity with CRM or ERP systems (preferred)
- Interest in systems integration, automation, or business operations (preferred)
- Experience documenting internal processes or working with structured data (preferred)
- Exposure to AI tools or concepts (e.g., ChatGPT, machine learning basics, or process automation using AI-driven systems) (preferred)
- Curiosity about leveraging AI to improve efficiency, reporting, or data accuracy across business systems (preferred)
Benefits
- Competitive salary
- Comprehensive benefits package
- Paid time off
- Growth Opportunity: Clear path to more advanced roles in business systems, analytics, or IT
- Mentorship-Driven: Direct access to experienced technical leadership, including the CTO
- Work-Life Flexibility: Hybrid work schedule with the option to work remotely part of the week
- Team Culture: Collaborative, fast-moving, values-driven environment
- Tools & Tech Exposure: Work with Salesforce, SQL, PHP, Excel, and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
TS
Manager providing strategic direction for welfare and self - reliance employment services. Overseeing global operations and developing training strategies for international areas.
Intern working on portfolio management and property operations at Digital Realty. Gaining experience in the data center industry while pursuing a Bachelor's or Master's degree.
Senior Services Operations Manager overseeing operations for Ricoh's Global and Vertical customers in North America. Responsible for P&L, customer relationships, and implementing operational best practices.
Junior Operations Consultant supporting benefits administration at Evertec, a financial technology company in Brazil. Responsible for administrative tasks related to retirement and BPO regulations.
Ambulatory Operations Analyst at UW Health in Rockford, IL analyzing operations for improved efficiency. Collaborating with teams and generating reports to support operational goals.
Senior Logistics Operations Manager responsible for operational performance across Milan, Bologna, and Rome. Leading teams, managing P&L, and ensuring service quality for key clients.
Gestor de Operações de Logística responsável pela operação de logística em Portugal. Envolvendo recrutamento, gestão de motoristas, e implementação de processos operacionais.
Trademark Operations Supervisor responsible for day - to - day operational functions and team leadership at Fenwick & West. Overseeing trademark support staff and ensuring efficient workflows across the trademark practice.
Agent Title Operations facilitating Title Services requests within Title Transfer & Resale sector at Hilton Grand Vacations. Coordinating, preparing, and managing documentation and customer service in a fast - paced environment.