Senior Executive in Operations at a Mumbai office. Responsible for MIS tasks with 2 years experience.
About the role
- Director of Operations driving performance and scalable systems across healthcare and housing programs. Leading initiatives to improve quality and efficiency in a mission-driven organization serving vulnerable populations.
Responsibilities
- Drive performance, accountability, and scalable systems across healthcare, housing, and mental health programs
- Translate executive strategy into measurable operational outcomes
- Lead cross-functional initiatives that improve quality, efficiency, and impact
- Oversee multiple program managers and enterprise-wide initiatives within a mission-driven organization serving vulnerable populations
Requirements
- 10+ years operational leadership in healthcare, social services, or mission-driven organizations
- 5+ years managing managers
- Experience in at least two: Healthcare administration, Housing/supportive housing programs, Mental health services, Integrated care models
- Proven track record managing complex cross-functional initiatives
- Experience building systems in growing or resource-constrained environments
- Advanced project management (Agile, Asana, Monday, MS Project, etc.)
- Strong data analysis and KPI development skills
- Proficiency with Excel and BI tools (Tableau, Power BI, dashboards)
- Knowledge of healthcare compliance (HIPAA, regulatory standards)
- Experience with performance measurement frameworks
- Master’s degree preferred (MPH, MHA, MSW, MBA or related)
- PMP, Lean Six Sigma, LCSW or similar credentials a plus
Benefits
- Medical, dental, vision (90% employer paid)
- 401(k) with 4% match
- 20 PTO days + 12 holidays
- $5,000 annual professional development
- Hybrid schedule (3 onsite / 2 remote)
- 12 weeks paid parental leave
- Growth path to VP of Operation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Faculty Operations Coordinator at Torrens University providing operational support to academic management. Coordinating teaching operations, compliance, and financial oversight across faculties.
Integrante del equipo de operaciones realizando trabajos de arboricultura y siguiendo las reglas de seguridad. Contribuyendo a la misión de servicio al cliente con trabajo de alta calidad.
IT Operations Service Manager overseeing service delivery in a Global Delivery Center, ensuring quality and performance across IT operations.
Service Delivery Manager leading IT support team for a tech house empowering businesses in engineering. Focusing on IT service delivery, operational excellence, and stakeholder coordination.
Tech Sales Lead managing B2B relationships in technology solutions. Driving revenue through client consultations and team leadership in a high - energy environment.
Tech Sales Lead at NerdsToGo driving B2B sales while managing operations and technical oversight. Lead revenue growth through client consultations and system designs for SMBs.
Senior Manager Enterprise Learning Operations overseeing learning systems and processes at Telecare University. Responsible for execution, governance, and improvement of enterprise learning operations and training related to Avatar (EHR).
Manager, Global Media Ops focusing on MediaOcean technology stack and North American integrations. Leading efficiencies and supporting media operations with possible global expansion.
Senior PMO Manager overseeing project coordination and compliance for top analytics firm. Driving operational excellence and stakeholder management to improve project outcomes across multiple teams.