Shop Manager leading and managing a team at AIGNER's Outlet store in Wertheim. Responsible for sales planning, customer service, and team management.
About the role
- Warehouse General Manager overseeing daily warehouse operations in a regulated environment. Leading a team to ensure compliance, performance, and strong client relationships while maintaining safety standards.
Responsibilities
- Lead the day-to-day warehouse operation, ensuring safe, compliant, efficient delivery and great service.
- Motivate, develop and support a high-performing team.
- Drive performance through strong KPI management, identifying trends and leading improvement actions.
- Manage operational budgets and warehouse cost control, improving processes and performance.
- Build strong internal and external relationships, including with pharmaceutical manufacturers, supporting operational business review meetings.
- Ensure compliance with legal and regulatory requirements, including GDP and ISO standards.
- Embed a strong Health & Safety and security culture, ensuring standards and responsibilities are consistently followed.
- Ensure all colleagues are trained and compliant with role-specific training and SOP requirements.
- Support and lead operational change, including project work, WMS/process improvements, and continuous improvement initiatives.
- Escalate contractual concerns promptly and keep senior stakeholders informed of key operational and client activities.
- Act as part of the business continuity Incident Management Team, applying recovery plans as required.
Requirements
- 5+ years’ warehouse leadership experience (essential)
- Client-facing experience, able to represent operations in structured client forums (e.g., operational business reviews)
- Experience in FMCG in a pharmaceutical environment (desirable)
- Educated to O/GCSE level (or above)
- NVQ Level 4 or equivalent (preferred)
- Trained in all relevant SOPs within 3 months
Benefits
- Contributory Pension Scheme with the company doubling contributions (up to a maximum of 12%)
- Company Car or Car Allowance
- Annual Company Bonus
- 25 days annual leave + Bank Holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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