Manage daily activities of a team at M&T Bank to achieve departmental objectives. Direct customer service and operational efficiency for loan servicing.
About the role
- Transport Shift Driver Team Manager responsible for managing logistics operations and team at Cencora. Ensuring compliance with transport regulations and operational efficiency.
Responsibilities
- Take responsibility for all areas of people management for direct reports, including coaching, nurturing talent, and motivating the team through effective leadership.
- Manage driver rotas to ensure trained cover for absences, maintaining operational continuity.
- Provide coaching and guidance to team members, fostering a culture of continuous improvement and professional development.
- Manage the team, ensuring consistent communication and operational alignment.
- Conduct performance reviews and provide timely feedback to all team members.
- Foster an inclusive and supportive team environment by promoting diversity, respecting individual differences, and ensuring all team members feel valued and empowered to contribute to the success of Cencora Alliance Healthcare.
- Ensure transport operational costs remain within budget by implementing and monitoring robust control mechanisms.
- Ensure drivers comply with hours, tachograph rules, and speed limits, adhering to all legal requirements.
- Maintain all vehicles to company and legislative standards, ensuring safety and reliability.
- Oversee the compilation and accuracy of all service and maintenance records to ensure compliance with legal and company standards.
- Participate in internal fleet audits, ensuring any identified issues are resolved through the execution of action plans.
- Manage and oversee temperature-controlled distribution operations, ensuring compliance with regulatory and operational standards.
- Investigate customer service issues promptly, provide feedback, and implement remedial actions to prevent recurrence.
- Lead the Health and Safety agenda for transport, ensuring the department meets all Health and Safety (H&S) requirements.
Requirements
- Familiarity with relevant UK transport legislation, such as DVSA regulations and health and safety requirements
- Knowledge of Standard Operating Procedures (SOPs) and contractual requirements within a logistics or transport environment.
- Awareness of company-specific compliance standards and KPIs
- Experience in driving operational efficiencies and implementing continuous improvement initiatives
- Ability to communicate clearly with internal and external stakeholders
- Experience working collaboratively with internal and external stakeholders to achieve shared goals
- Proficient in Microsoft tools including 365, Excel, PowerPoint, Word and Teams
- Strong leadership skills to guide, motivate, and develop a team and drivers
- A strong understanding of transport operations, including driver and vehicle compliance, route planning, and fleet management
- Demonstrated experience in leading and developing teams, including conducting one-to-one meetings and managing performance
- Previous experience in a supervisory or management role within a transport or logistics environment
- Good verbal and written communication skills to deliver briefings, team talks, and safety updates effectively
- Proven experience in managing driver and vehicle compliance, as well as health and safety requirements
- An awareness of health and safety regulations and best practices within the transport and logistics sector
Benefits
- Full time
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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