National Accounts Strategic Manager focusing on retention strategies and client relationship management for Elevance Health. Leading strategic planning and annual account renewal processes for large clients.
Responsibilities
Builds relationships with client organization and develops a comprehensive understanding of client.
Develops multi-year strategic plan that is mutually acceptable to client in order to achieve retention and growth.
Increases the growth of specialty business within existing accounts.
Supports field sales staff with request for proposal (“RFP”) responses, proposals, client presentations, and underwriting coordination on any sales or retention opportunities.
Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
Works directly with internal stakeholders and team to assure that all aspects of account service run smoothly.
Applies practical and innovative solutions for our clients including opportunities for penetration sales.
Interprets financial data, reporting and modeling to develop business strategies both for Anthem and our clients.
Works with stakeholders to create and/or design solutions to support client needs.
May mentor lower level staff to drive positive culture change and client satisfaction.
Requirements
Requires a BA/BS and a minimum of 7 years of experience in account management or sales; or any combination of education and experience which would provide an equivalent background.
Sales license required where necessary or the ability to obtain within 60 days.
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