Data Administrator at Valpak managing clients' compliance data for environmental regulations. Collaborate across teams ensuring accurate reporting and excellent customer service.
Responsibilities
The Data Administrator will collect and process data relating to our clients’ obligations under the Packaging, Waste Electrical and Electronic Equipment (WEEE) and Batteries regulations.
The Data Administrator will work alongside Account Managers and Data Team Managers to compile data and calculate obligations for a range of accounts.
The Data Administrator will liaise with suppliers of Data Insights’ customers to collect information by email, as well as spending time at client sites to undertake weighing exercises.
They will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism.
To use in-house computer software to input and analyse weights information
To use MS Excel applications to check and improve the accuracy of data within Environmental Product Information Centre (EPIC) database
To visit client sites to conduct weighing exercises
To collect and weigh sample products at Valpak offices
To contact the suppliers of Data Insights’ clients to gain weights information by email
To receive in-house training on the packaging, WEEE and batteries regulations
To provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissions
To produce written communication with clients and suppliers through emails and letters
To provide telephone support to clients and suppliers when collecting packaging weights information
To work within the guidelines of Valpak’s ISO accreditation and Risk Management Policies
To adhere to all of Valpak’s Health and Safety Policies
Provide a high standard of accuracy in collection and management of data
Develop a good understanding of Data Insights’ services and processes
Provide excellent customer service when dealing with clients and clients’ suppliers
Requirements
Task Driven
Confident working with data via MS Excel
Experience of working in an office environment using email and telephone is desirable
Experience of analysing and manipulating large volumes of data is desirable
Must have high standards of accuracy and attention to detail
Must have excellent communication skills, both verbal and written
Must be a confident individual who can work well on their own or as part of a team
Must have high level of professionalism
An interest in environmental issues is desirable
Full UK Manual Driving License
Minimum: Grade C in Mathematics and English GSCE/O Level standard
Desirable: Educated to at least A level standard or equivalent
Benefits
Dual Location / Hybrid worker Status
Participation in our annual Incentive Plan (VIP) - up to 10% bonus
25 days annual leave plus bank holidays, volunteering day and your birthday off!
Option to buy and sell up to 9 days annual leave
Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
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