Service Scheduler Administrator supporting scheduling and administrative needs for Service Engineers at Sartorius. Collaborating with customers and internal teams for efficient task management in a hybrid role.
Responsibilities
On a daily basis you will work closely with our customers, service engineers and internal departments to ensure the customer needs are met
Maintain service engineer’s diaries to meet the customer requirements
You will process emails from a shared inbox and update information on spreadsheets
Working on a variety of different tasks, prioritising and updating customers throughout the process
Raising quotations, managing invoices and liaising with our finance department
Checking that received documentation is in order, running regular reports, updating customer details on the database
Regular use of SAP, inputting and updating information
Collaborating with the Service team
Requirements
Strong experience in a support administration position within a fast-paced environment
Experience scheduling appointments and managing calendars would be beneficial
Able to build and maintain excellent working relationships with people internally and externally
Can react quickly to enquiries, being proactive juggling many enquires at the same time
Highly organised, able to take ownership of varied processes
Ability to prioritise, plan and multitask with strong attention to detail
Good at working independently as well as a team player
Experience in SAP (Service Module) would be beneficial, though full training will be provided
Strong Excel skills
In order to commence working with us, the successful candidate must have the right to work in the UK.
Benefits
Personal and Professional Development: Mentoring, leadership programs and internal seminar offerings
Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining
Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network
Attractive Working Conditions 37.5 hours working week
25 days annual leave plus public holidays
Annual option to buy, sell or carry over annual leave
Free parking on site
Free hot and cold drinks
Competitive benefits package, including: Private Medical Insurance
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