Manager supporting Transaction Banking sales and enablement efforts across Canada. Collaborating with several teams to enhance service offerings and drive client engagement.
Responsibilities
Provide strategic and tactical support to help Treasury Solution Specialists in both Corporate Client Group and Mid-Market Commercial to attract (new) and retain business across Canada.
Actively participate in the proposal management process provides direct support to the sales force by developing client communications to support RBC's revenue generation efforts.
Support in Transaction Banking Enablement activities.
Collaborate closely with business and functional partners across Transaction Banking, Corporate Client Group, and Mid-Market Commercial to provide support on other tasks as necessary to support Transactional Banking business needs.
Contributes to individual and unit sales objectives by providing appropriate solutions in proposals and RFPs with a continued focus on relationship building, revenue generation and client loyalty.
Provides solutions and business advice in client communications designed to satisfy clients' total financial services needs with a consistent focus on building long term RBC client relationships.
Develops and maintains relationships with service partners to optimize service levels and operational opportunities.
Analyze data and develop business cases to inform strategic business decisions.
Maintains and update the Qvidian database to ensure accuracy and consistency.
Performs related duties as required to support departmental objectives.
Willingness to learn new skills while building partnerships with stakeholders and fostering teamwork.
Proven ability to prioritize and adapt to a fast-paced environment as this is a role requiring above average organizational skills and a proven capacity for coping with multiple competing priorities.
Requirements
University/College education or professional designation equivalents or relevant work experience
Knowledge of the RBC Transaction Banking (Cash Management and Trade) Products, emerging industry trends, and the ability to speak to broader RBC strategies, relevant industry/legislative issues
Strong analytical skills and proven ability to match client need with product/structure solution
Strong written and verbal communication skills, including exacting attention to detail related to complex and customized documentation requirements
Ability to prioritize in managing multiple and sometimes conflicting time demands
Bilingualism (English and French) required to candidates in the province of Quebec, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.
Fluency in French if outside of the province of Quebec.
Benefits
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Job title
Manager, Business Enablement and Optimization – Transaction Banking
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