Entry level Customer Service Professional ensuring customer satisfaction through various communication methods. Interacting via phone, email, and live chat in a hybrid work environment.
About the role
- Team assistant in customer service supporting logistics and billing for a dynamic pharmaceutical company. Engaging in daily operations while coordinating communication with stakeholders.
Responsibilities
- Coordination of daily office operations, including switchboard/telephone and handling incoming and outgoing mail
- Support with logistics for incoming and outgoing goods (domestic and international, customs matters)
- Assist in commercial/administrative tasks, such as invoice processing, quotation and contract management
- Communication with customers, suppliers and freight forwarders
- Maintenance of master data and document management
- Administration and structured filing of records as well as digital archiving of documents
Requirements
- Completed commercial vocational training or an equivalent qualification
- Ideally experience in wholesale and international trade (import/export)
- Fluent German; English skills are desirable — we operate internationally
- Confident user of MS Office
- Able to work independently while also enjoying being part of a team
- Strong communication skills and a careful, meticulous approach to work
- Flexibility and openness to change
Benefits
- Interesting responsibilities and the opportunity to grow within an international family-owned company
- A supportive team that collaborates closely and provides help when needed
- Comprehensive onboarding and training
- Performance-based compensation and modern workplace equipment
- Flexible working hours to support work–life balance and compatibility with family life
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Principal Customer Experience Manager leading customer journeys and digital transformation at T - Mobile. Driving experience quality, performance analytics, and cross - functional initiatives.
Executive Demand Planner at BASF managing supply chain for Enhanced Oil Recovery. Leading order management, supply planning, and continuous improvement initiatives in logistics.
Specialist in Customer Service and Foreign Trade at BASF. Responsible for CRM strategy and managing import/export operations for customer satisfaction.
Customer Support Representative providing first - line support to users of the SOFMEDICA platform in Romania. Troubleshooting issues, guiding users, and maintaining customer satisfaction with the service.
Customer Experience & Onboarding Specialist at ANNA, managing customer queries and onboarding processes for small businesses. Engaging with customers directly and handling complex compliance cases.
Customer Service Specialist managing orders and customer inquiries for adidas and Reebok. Collaborating with logistics and finance teams to ensure excellent customer service and order fulfillment.
Provide technical support for UKG Ready, assisting clients with timely solutions and enhancing customer service. Engage with customers to understand their HRIS needs and resolve queries efficiently.
Medical Assistant providing customer service in a diagnostic lab. Responsibilities include patient interaction, data management, and coordination with physicians.
Customer Support Executive providing first - line support via chat and email at Zinc. Ensuring user satisfaction through swift and efficient resolution of queries and issues.