Senior Account Manager handling strategic client portfolios at JOIN. Driving account growth through tailored solutions and cross-selling in a hybrid work environment.
Responsibilities
You are responsible for building, managing, and growing your own portfolio of strategic existing clients as the primary point of contact.
You understand your clients' needs in detail and translate them into tailored, effective solutions.
You proactively drive the development of your accounts through targeted up- and cross-selling.
You conduct consultative sales conversations, needs analyses, and persuasive presentations – from recruiter level up to executive leadership.
You work data-driven with HubSpot, managing pipeline, forecasts, and sales opportunities in a structured and transparent way.
You proactively prevent churn through strong stakeholder relationships and a clear account strategy.
You work closely with Sales, Marketing, and Product to ensure an outstanding customer experience.
Requirements
5+ years of experience in Account Management, Sales, or Customer Success with a strong commercial focus, preferably in a SaaS or tech environment.
Proven track record in growing existing clients and delivering measurable revenue impact.
Strong sales drive: You identify opportunities, close deals confidently, and develop accounts strategically.
Excellent communication and presentation skills in German and English.
Proactive, structured, and independent working style with a strong results orientation.
Strong customer-centric mindset and the ability to translate business challenges into solution-oriented strategies.
High intrinsic motivation and genuine desire to make an impact.
Bonus: Experience in HR-tech or similar B2B environments.
Fluent French skills.
Benefits
Apple hardware – The best tools for your success (MacBook).
Team events – brunches, sports activities, and quarterly meetups in Berlin.
Productivity from anywhere – 104 remote days per year (after probation), according to our hybrid policy.
Competitive salary – dependent on your experience.
Relocation support – assistance with paperwork, travel, and one month of furnished accommodation.
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