Hybrid Customer Account Manager

Posted 1 hour ago

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About the role

  • Manager of Customer Accounts overseeing the Nestlé Waters portfolio across Wegmans, Weis, and Giant Eagle. Driving growth by building relationships and identifying expansion opportunities.

Responsibilities

  • Oversee daily business performance across Wegmans, Weis, and Giant Eagle, ensuring effective execution of priorities.
  • Build key buyer relationships to support initiatives and drive long-term growth.
  • Identify new product expansion opportunities to accelerate category growth.
  • Develop and optimize promotional calendars that align with customer strategies for profitable growth.
  • Create and implement partnership opportunities and programs to enhance in-store presence.
  • Collaborate with leadership and cross-functional teams for consistent in-store execution.
  • Manage regional sales expenses and budgets with financial discipline.
  • Partner with distributor sales managers to maintain optimal inventory levels and enhance marketplace performance.

Requirements

  • A minimum of 5 years of sales related experience in the CPG industry if external to Nestle OR 3+ years of sales related experience in the CPG industry if internal to Nestle required
  • Preferred experience calling on grocery retail accounts
  • Demonstrated ability to deliver strong sales results and manage profitable growth
  • High learning agility, with the ability to learn quickly, adapt to change, absorb new information, and adjust strategies in a dynamic environment
  • Strong category awareness with the ability to quickly build and deepen category expertise
  • Proven ability to develop customer‑specific growth strategies
  • Ability to work effectively with cross‑functional partners across Retail Sales, Enable Hub, Customer Service, and Supply Chain
  • Strong influencing skills and the ability to develop compelling, fact‑based selling stories
  • Create customer plans in line with commercial and trade rate guidelines
  • Working knowledge of pricing, promotion, assortment, merchandising, spoils, and Unauthorized Deductions (UADs)
  • Ability to interpret customer, marketplace, and shopper trends and translate them into actionable ideas
  • Knowledge of integrated commercial planning and the monthly business planning process
  • Proficiency with Microsoft Excel, PowerPoint, and broader Microsoft Office tools
  • Strong command of business mathematics
  • Excellent written and verbal communication skills
  • Demonstrated ability to think strategically and drive execution against goals.

Benefits

  • 401k with Company match
  • Healthcare coverage
  • Performance-based incentives
  • Competitive total rewards package

Job title

Customer Account Manager

Job type

Experience level

Mid levelSenior

Salary

$100,000 - $130,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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