Hybrid IT Manager

at Rain

• Job title: IT Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $140,000 - $200,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Vault
• Location requirements: Hybrid, New York City, United States

About the role

• IT Manager overseeing Rain's internal technology and security initiatives. Managing IT operations, access controls, and automation in a fast-growing fintech environment.

Responsibilities

• Manage employee onboarding and offboarding, including laptops, device provisioning, access setup, and troubleshooting.
• Serve as the primary owner of Rain’s IT vendors and tooling (e.g., Deel IT, JumpCloud), ensuring smooth day-to-day operations and clear escalation paths.
• Coordinate device lifecycle management, including MDM enrollment, device returns, replacements, and inventory tracking.
• Support employees with day-to-day IT needs such as access issues, VPN support, and hardware troubleshooting.
• Own identity and access management across tools, ensuring users have the right access at the right time.
• Design and maintain role-based access controls across core systems (e.g., Google Workspace, cloud tools, internal SaaS).
• Audit and clean up existing permissions across tools, including 1Password vault access and admin roles.
• Manage security configurations across internal tools, including MFA enforcement, device policies, and authentication standards.
• Lead the rollout and management of hardware-based authentication (e.g., YubiKeys).
• Define and document policies around device usage, access, and security best practices.
• Partner with Engineering and Security to identify gaps, improve controls, and prepare for future audits or compliance needs.
• Improve and automate IT workflows using tools like JumpCloud (e.g., preconfigured apps, scripts, policies).
• Ensure enterprise plans, licenses, and seat usage are managed efficiently across tools.
• Continuously evaluate and improve Rain’s internal IT and security stack as the company grows.
• Support new office setup and office IT needs, coordinating with external partners as needed.
• Act as the point person for IT-related vendor relationships, contracts, and negotiations.

Requirements

• 4–7+ years in IT operations, systems administration, or similar roles, ideally at a hyper growth startup or fintech business.
• Owner mindset – You take pride in being the person who “gets things done,” owning problems end-to-end and improving systems proactively.
• IT & Security fluent – You have strong hands-on experience in IT operations and are comfortable owning foundational security practices in a growing company.
• Operationally excellent – You thrive in environments with frequent onboarding, fast growth, and evolving needs, and you know how to build processes that scale.
• Technically fluent – Comfortable working with identity providers, MDM tools, access management systems, VPNs, and modern SaaS environments.
• Security-conscious – You think deeply about least privilege, access controls, and authentication, even when balancing speed and usability.
• Clear communicator – You can explain technical concepts simply, write clear documentation, and partner effectively with both technical and non-technical teams.

Benefits

• Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums.
• 401(k) with matching: Invest in your future, just like we’re investing in ours.
• Ownership that matters: Every team member gets equity because we believe in building together.
• Work your way: Flexible hybrid setup with a prime SoHo office for NYC-based teammates.
• Unlimited PTO: Because time to rest and reset is just as important as time to ship.
• Product-first perks: Monthly budget to test our cards and features like a real user.
• Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving.
• Home office setup: One-time stipend to create a space that works for you.
• Team connection: Frequent company events, team dinners, and offsites to stay connected.