Customer Service Representative supporting patients during the hospital registration process. Utilizing technology to collect information while providing compassionate service in a fast-paced environment.
Responsibilities
Help patients check into the hospital
Answer questions during registration
Collect patient information accurately and quickly
Listen to patients' fears, concerns, and questions
Work on computers and answer phones in a busy environment
Manage information intake correctly between physician and nurse check-ins
Assist patients in completing registration and address variations in health plans and coverage
Requirements
High School Diploma or GED
Excellent customer service experience
Benefits
Competitive benefits package
Job title
Customer Service Representative – Weekend Patient Registration
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