Customer Service Representative in a Legal Tech firm focusing on client acquisition and engagement. Engaging with potential clients and managing lead qualification in a digital environment.
About the role
- Sales Support Representative assisting customers with product selection and personalized service. Involves collaborating with sales associates and providing quotes for residential projects.
Responsibilities
- Work together with Sales associates to support customer needs by determining the best products and solutions
- Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders
- Pre-consultation quoting on residential new construction and remodels
Requirements
- 5 years of Showroom Consultant experience required
- Broad and extensive knowledge in all KOBs, Plumbing, Appliances, Hardware and Lighting
- Exhibit strong skills for sales, including the ability to upsell
- Proven track record of responding quickly to customer needs
- Ability to react well in a fast-paced environment & follow through on commitments
- Highly motivated and customer service oriented mentality
- General digital literacy including Microsoft Office
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Community involvement opportunities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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