Onsite Customer Service Representative – Patient Registration

Posted 4 hours ago

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About the role

  • Customer Service Representative assisting patients with check-in at Ascension St. John Hospital. Build trust by addressing concerns and collecting information in a fast-paced environment.

Responsibilities

  • Help patients check into the hospital
  • Answer questions during registration
  • Collect information accurately and quickly
  • Listen with compassion to address fears, concerns, and questions
  • Work on computers and answer phones in a busy environment
  • Intake information for physician and nurse check-ins
  • Work across multiple programs while typing quickly as patients speak
  • Assist patients complete their registration

Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Medical experience preferred

Benefits

  • Competitive benefits package

Job title

Customer Service Representative – Patient Registration

Job type

Experience level

Mid levelSenior

Salary

$15 - $21 per hour

Degree requirement

High School Diploma

Location requirements

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