Customer Service Representative assisting patients with check-in at Ascension St. John Hospital. Build trust by addressing concerns and collecting information in a fast-paced environment.
Responsibilities
Help patients check into the hospital
Answer questions during registration
Collect information accurately and quickly
Listen with compassion to address fears, concerns, and questions
Work on computers and answer phones in a busy environment
Intake information for physician and nurse check-ins
Work across multiple programs while typing quickly as patients speak
Assist patients complete their registration
Requirements
High School Diploma or GED
Excellent customer service experience
Medical experience preferred
Benefits
Competitive benefits package
Job title
Customer Service Representative – Patient Registration
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