Customer Service Representative providing support and resolving inquiries for Independent Health members. Engaging empathetically and accurately documenting customer interactions in a hybrid work environment.
About the role
- Customer Service Representative assisting with patient registration at Intermountain Layton Hospital. Fast-paced role requiring compassionate interaction and accurate information intake.
Responsibilities
- Help patients check into the hospital
- Answer questions during registration
- Collect information accurately and quickly
- Listen with compassion to address fears and concerns
- Work on computers and answer phones to intake information
- Work across multiple screens collecting details
- Assist patients with registration in a fast-paced environment
Requirements
- High School Diploma or GED
- Excellent customer service experience
Benefits
- Competitive benefits package
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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