Customer Service Representative in Halle, Germany, coordinating between Bobcat and its distributors in EMEA. Manage customer inquiries and optimize service performance through multiple channels.
About the role
- Internship role supporting customer success at SuaTV. Tasks include client relationship support and account performance monitoring.
Responsibilities
- Support customer relationships;
- Monitor metrics and account health;
- Assist with onboarding and training;
- Organize and document processes;
- Collaborate with other departments;
- Continuous improvement.
Requirements
- Organized and detail-oriented;
- Good communication skills;
- Proactive;
- Collaborative team player;
- Currently enrolled in Business Administration, Marketing, Communications, Commercial Management, Technology, or related fields.
- Previous experience in customer service;
- Basic knowledge of CS/CRM tools;
- Familiarity with SaaS products or technology;
- Eagerness to learn new tools and test features.
Benefits
- Life Insurance
- Home Office Allowance
- Christmas Basket
- Career development plan
- Day Off
- Flexible Meal Voucher (Flash)
- TotalPass
- Transportation voucher (VT)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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