Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Part-Time Customer Service Rep providing exceptional service and supporting administrative tasks. Ideal for detail-oriented individuals proficient in Microsoft Office.
Responsibilities
- We are seeking a part-time customer service representative with strong administrative skills and proficiency in Microsoft Office to join our team.
- The ideal candidate will be detail-oriented, have excellent task management skills, and be a self-starter.
Requirements
- Provide exceptional customer service to clients via phone, email, and in-person communication
- Manage and maintain client files and records
- Create and manage spreadsheets and other administrative documents using Microsoft Office
- Schedule appointments and meetings for clients and staff
- Conduct research and gather information as needed
- Attend client sites as required
- Other related duties as assigned
Benefits
- Benefits explained upon permanent hire status
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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