Business Systems Consultant analyzing systems and user requirements for Highmark Health. Collaborating with teams, driving quality solutions, and mentoring junior resources in a hybrid work setting.
About the role
- Business Process Manager focusing on process compliance and management in a global context at Quest One. Driving change initiatives and leading training for improved process acceptance.
Responsibilities
- Key role in the successful implementation of our business process management and the associated change initiatives.
- Focus on Business Process Management – from process design and continuous improvement to ensuring compliance.
- Lead process management projects and the resulting transformation initiatives.
- Plan, carry out and track process audits to ensure adherence to defined processes, work instructions and standards.
- Identify optimization opportunities and remove implementation barriers together with business units and project leads.
- Identify training and qualification needs within the business units and support them in implementing appropriate measures.
- Plan and organize information events, communication campaigns and training to sustainably promote process acceptance and competence.
- Document progress and report regularly to project leadership and management.
Requirements
- Degree in business, engineering, IT or a comparable qualification.
- Several years of experience in leading or supporting transformation and process management projects – ideally in industrial, production or R&D environments.
- Strong communication and stakeholder management skills – also in complex or challenging project situations.
- Structured, solution-oriented and implementation-focused working style with a high degree of personal responsibility.
- Strong digital affinity and experience integrating processes into IT systems (e.g., SAP, PLM).
- Business-fluent German (negotiation level) and good English skills.
- Combination of strategic thinking with practical, people-oriented change competence.
Benefits
- Flexible working arrangements to support a good work‑life balance
- Regular updates and transparent communication in our town‑hall meetings
- Buddy program during onboarding
- Beverages, fruit and JobRad for a green commute
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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