Provide administrative support to sales teams and partners at RELX, managing orders and customer interactions. Analyze demand and inventory to optimize service levels in a fast - paced environment.
QU
Hybrid Senior Implementation Specialist, Billing – EHR Billing Configuration
Posted 3 weeks ago
About the role
- Senior Billing Implementation Specialist managing EHR billing configurations for Qualifacts. Leading complex implementation projects and collaborating with customers across the full implementation life cycle.
Responsibilities
- Develop implementation tools and guides
- Understand and work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
- Determine methods and procedures on new assignments
- Exercise judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results
- Take on and/or serve as advisor on complex customer issue analysis that requires evaluation of identifiable factors
- Devise solutions based on limited information and precedent and adapts existing approaches to resolve issues
- Use advanced knowledge to evaluation, judgment, and interpretation to select right course of action
- Assess agencies billing requirements, EDI files, and other RCM process, seek collaborative solutions, and prepare and present recommendations
- Network with key contacts outside own area of expertise
- Adapt style and use persuasion in delivering messages that relate to the wider firm business
- Frequently advise others on complex matters
- May be accountable through team for delivery of tactical business targets
- Lead efforts in assessment of complex RCM billing and reporting requirements, seek collaborative solutions, and prepare and present recommendations
- Network with key contacts outside of implementations to identify gaps in functionality and participates with product on new functionality delivery
- Conduct 4-5 large and/or complex implementation projects concurrently
- Direct the assignment of less experienced staff assigned to support the larger projects
- Work directly with our new customers across the entire implementation life cycle
- Advise on, present, and support the configuration of EHR during the implementation
- Conduct implementation analysis and training sessions with clients to facilitate solution configurations and workflow set-up
- Resolve client inquiries, maintaining ownership through resolution
- Maintain project tool updates and provide direct communication with customer via meeting agendas, minutes, and other project management tools
- Participate in the training and mentoring of new team members
Requirements
- Bachelor's degree in related area or equivalence in combination of prior work or educational experience
- 8 years of related work experience such as using EHR applications, or conducting software implementations, training facilitation, or medical billing systems experience
- Must have at least 2 years CareLogic/Credible system administration/configuration experience with Billing systems expertise
- Completed the Qualifacts/Credible Certification program.
- Successfully leading at least 6 Qualifacts/Credible Implementation.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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