Payroll Implementation Specialist managing payroll solution setups and client support within HRIS platform for Asure Software. Ensuring accurate compliance and delivery with a focus on customer satisfaction.
QU
Hybrid Senior Implementation Specialist, Billing – EHR Billing Configuration
Posted 4 months ago
About the role
- Senior Billing Implementation Specialist managing EHR billing configurations for Qualifacts. Leading complex implementation projects and collaborating with customers across the full implementation life cycle.
Responsibilities
- Develop implementation tools and guides
- Understand and work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
- Determine methods and procedures on new assignments
- Exercise judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results
- Take on and/or serve as advisor on complex customer issue analysis that requires evaluation of identifiable factors
- Devise solutions based on limited information and precedent and adapts existing approaches to resolve issues
- Use advanced knowledge to evaluation, judgment, and interpretation to select right course of action
- Assess agencies billing requirements, EDI files, and other RCM process, seek collaborative solutions, and prepare and present recommendations
- Network with key contacts outside own area of expertise
- Adapt style and use persuasion in delivering messages that relate to the wider firm business
- Frequently advise others on complex matters
- May be accountable through team for delivery of tactical business targets
- Lead efforts in assessment of complex RCM billing and reporting requirements, seek collaborative solutions, and prepare and present recommendations
- Network with key contacts outside of implementations to identify gaps in functionality and participates with product on new functionality delivery
- Conduct 4-5 large and/or complex implementation projects concurrently
- Direct the assignment of less experienced staff assigned to support the larger projects
- Work directly with our new customers across the entire implementation life cycle
- Advise on, present, and support the configuration of EHR during the implementation
- Conduct implementation analysis and training sessions with clients to facilitate solution configurations and workflow set-up
- Resolve client inquiries, maintaining ownership through resolution
- Maintain project tool updates and provide direct communication with customer via meeting agendas, minutes, and other project management tools
- Participate in the training and mentoring of new team members
Requirements
- Bachelor's degree in related area or equivalence in combination of prior work or educational experience
- 8 years of related work experience such as using EHR applications, or conducting software implementations, training facilitation, or medical billing systems experience
- Must have at least 2 years CareLogic/Credible system administration/configuration experience with Billing systems expertise
- Completed the Qualifacts/Credible Certification program.
- Successfully leading at least 6 Qualifacts/Credible Implementation.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Payroll Implementation Specialist managing the setup and deployment of payroll solutions within our HRIS platform. Collaborating with clients to ensure accurate payroll processing and compliance.
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