Senior Billing Implementation Specialist managing EHR billing configurations for Qualifacts. Leading complex implementation projects and collaborating with customers across the full implementation life cycle.
Responsibilities
Develop implementation tools and guides
Understand and work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
Determine methods and procedures on new assignments
Exercise judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results
Take on and/or serve as advisor on complex customer issue analysis that requires evaluation of identifiable factors
Devise solutions based on limited information and precedent and adapts existing approaches to resolve issues
Use advanced knowledge to evaluation, judgment, and interpretation to select right course of action
Assess agencies billing requirements, EDI files, and other RCM process, seek collaborative solutions, and prepare and present recommendations
Network with key contacts outside own area of expertise
Adapt style and use persuasion in delivering messages that relate to the wider firm business
Frequently advise others on complex matters
May be accountable through team for delivery of tactical business targets
Lead efforts in assessment of complex RCM billing and reporting requirements, seek collaborative solutions, and prepare and present recommendations
Network with key contacts outside of implementations to identify gaps in functionality and participates with product on new functionality delivery
Conduct 4-5 large and/or complex implementation projects concurrently
Direct the assignment of less experienced staff assigned to support the larger projects
Work directly with our new customers across the entire implementation life cycle
Advise on, present, and support the configuration of EHR during the implementation
Conduct implementation analysis and training sessions with clients to facilitate solution configurations and workflow set-up
Resolve client inquiries, maintaining ownership through resolution
Maintain project tool updates and provide direct communication with customer via meeting agendas, minutes, and other project management tools
Participate in the training and mentoring of new team members
Requirements
Bachelor's degree in related area or equivalence in combination of prior work or educational experience
8 years of related work experience such as using EHR applications, or conducting software implementations, training facilitation, or medical billing systems experience
Must have at least 2 years CareLogic/Credible system administration/configuration experience with Billing systems expertise
Completed the Qualifacts/Credible Certification program.
Successfully leading at least 6 Qualifacts/Credible Implementation.
Benefits
Health insurance
Paid time off
Flexible work arrangements
Professional development opportunities
Job title
Senior Implementation Specialist, Billing – EHR Billing Configuration
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