Implementation Engineer at Veovo developing and maintaining solutions for airport operations. Focusing on passenger predictability and workflow optimization through data analysis and sensor configuration.
QU
Hybrid Implementation Specialist, Clinical/Sys Admin – EHR Implementation
Posted last week
About the role
- Clinical Implementation Specialist leading EHR technology implementations for behavioral health software. Requires clinical expertise and communication skills for successful customer relations and project execution.
Responsibilities
- Assess clinical practices, state reporting, and patient treatment requirements; develop collaborative solutions and present recommendations
- Lead new customer implementations from kickoff through go-live, ensuring a smooth and efficient process
- Resolve client inquiries promptly, maintaining ownership through resolution
- Maintain project documentation and communicate updates via agendas, minutes, and project management tools
- Build and sustain positive, productive relationships with customers and internal teams
- Apply consultative techniques to identify configuration requirements and implement best practices
- Review and validate software configurations with customer implementation teams
- Ensure quality of configured features and prepare customers for effective end-user training
- Complete product training and demonstrate adaptability across multiple EHR platforms
- Creatively resolve and assess a wide range of issues, suggesting alternative approaches as needed
- Document and track all customer state and reporting requirements to ensure compliance
- Record all customer interactions in CRM according to established standards
- Participate in on-site visits as needed to gather data and understand workflows
Requirements
- Bachelor’s degree or equivalent experience required
- Clinical experience in behavioral health or general healthcare
- SaaS/cloud implementation experience; EHR/EMR experience preferred
- Strong remote collaboration skills
- Data visualization and reporting analysis expertise
- Familiarity with CCBHC and state-specific clinical requirements (NY or CA preferred)
- Knowledge of HIPAA compliance
- Exceptional customer service and communication skills (written & oral)
- Quick, logical problem-solving with attention to detail and follow-through
- Strong organizational and time management skills
- Ability to travel up to 25%
Benefits
- Health insurance
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Engineer responsible for diagnosing and repairing ATMs and self - service systems. Role involves installation and maintenance within the UK region ensuring customer satisfaction.
Customer Engineer installing and servicing ATM hardware for NCR Atleos. Building customer relationships and ensuring equipment performance in South Africa.
Customer Engineering Account Manager role focuses on delivering exceptional customer service and technical expertise for aircraft retrofit solutions. Engaging with airline and leasing customers for their modification needs.
Client Implementation Consultant responsible for client onboarding and process optimization at Equitable. Managing projects and ensuring exceptional client experiences during implementation.
Regional Client Implementation Team Manager leading a team through successful client onboarding at Equitable. Ensuring adherence to quality and turnaround standards in Implementation processes.
Implementation Manager leading customer projects and managing implementations for an AI - native SaaS platform. Focusing on enterprise - level solutions in a hybrid work environment.
Implementation Specialist at Zelis delivering healthcare solutions for payer clients. Collaborating with teams to ensure successful product implementation and client satisfaction.
Senior Systems Implementation Engineer implementing and managing clients' infrastructure at IP Pathways. Participating in onboarding and ongoing operational care of managed cloud service platforms.
Cloud Implementation Specialist implementing AWS - based solutions tailored to customer needs at SPX. Collaborating with teams to ensure successful deployment and providing technical support during implementation.