As a Fraud Analyst at Qonto, you will monitor and prevent fraud for French market customers. Focus on identifying scams and working with specialized teams in a dynamic environment.
Responsibilities
Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities
Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention
Investigate potential fraud cases and implement preventive measures across financing and payment products
Collaborate with Risk and Security teams to enhance fraud detection capabilities and align strategies
Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency
Requirements
Experience: Previous experience in fraud detection, AML, or a related field involving alert processing and investigation
Languages: Bilingual in English and French; Spanish skills are a plus
Analytical mindset: Strong analytical and creative thinking skills to identify patterns and resolve complex fraud cases
Communication skills: Ability to communicate effectively with customers and counterparties when collecting information about potential fraud cases
Learning mindset: Open to feedback and motivated to continuously improve skills and knowledge
Benefits
Recruitment scams are on the rise. We will never work with third-party platforms or agencies that ask candidates for payment.
Regular training and knowledge-sharing sessions to stay ahead of emerging fraud trends.
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