ServiceNow Developer responsible for designing, implementing, and maintaining ServiceNow applications at Pierce Technology Corp. Collaborating with stakeholders and optimizing processes within the ServiceNow platform.
About the role
- ServiceNow Application Development Technical Lead for Wealth Management client. Leading design and integration of ServiceNow solutions with a focus on platform excellence.
Responsibilities
- Collaborate with the ServiceNow Architect in the design and architecture of ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CMDB and custom applications
- Define and enforce platform standards, patterns, and best practices aligned with ServiceNow's Now Platform roadmap
- Be a technical escalation point for complex platform issues, integrations, and performance challenges
- Ensure solutions are scalable, secure, upgrade-safe, and compliant with enterprise governance standards
- Lead hands-on development and configuration, including scripting (JavaScript, Glide APIs), Flow Designer, IntegrationHub, UI Builder, and data models
- Review designs, code, and configurations to ensure quality, maintainability, and understanding of platform strategy
- Work with product owners and partners to translate requirements into technical solutions
- Guide technical planning for releases, upgrades, and major enhancements
- Provide technical leadership and mentorship to ServiceNow developers and administrators
- Establish development standards, code review practices, and documentation expectations
- Support onboarding and skill development through coaching, training, and knowledge sharing
- Promote a culture of engineering excellence, automation, and continuous improvement
- Design and oversee integrations with enterprise systems (e.g., Workday, Azure AD, Okta, Salesforce, monitoring tools) using REST, SOAP, and IntegrationHub
- Ensure data integrity, performance, and observability across integrated systems
- Partner with security, infrastructure, and enterprise architecture teams to align solutions
- Support platform governance, including technical debt management, instance hygiene, and CMDB/CSDM understanding
- Lead technical aspects of ServiceNow upgrades and feature adoption
- Monitor platform performance, stability, and usage, driving proactive optimization
Requirements
- 7+ years of experience in ServiceNow development, administration, or platform engineering
- 3+ years of experience in a senior or lead technical role on the ServiceNow platform
- Deep hands-on experience with ServiceNow scripting, APIs, data models, and workflows
- Experience with ServiceNow architecture, best practices, and upgrade strategies
- Experience leading technical design and guiding other engineers
- Experience translating business requirements into technical solutions
- Experience operating ServiceNow as a product or platform (CoE or platform ownership model)
- Experience in large global enterprise environments
- Background in Agile / Scrum delivery models
Benefits
- 100% paid medical, dental and vision premiums for you and your qualifying dependents
- A 50% 401(k) match, up to the IRS maximum
- 20 days of PTO, plus 10 paid holidays
- Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Enterprise ServiceNow Platform Senior Manager overseeing product management and operations for Boeing's IT and cross - enterprise functions. Leading global teams and supplier relationships to drive platform excellence and modernization.
ServiceNow Developer role supporting the design and development of Service Management solutions at Boeing. Collaborating with various clients to understand requirements and delivering technical solutions.
Cybersecurity Risk Analyst providing operational support for the Agency’s Cybersecurity Risk Management Program. Managing the risk register and supporting governance operations in a hybrid work environment.
Senior or Lead ServiceNow IRM Solution Architect role at Boeing developing integrated risk management solutions. Leading architecture, implementation, and improvement of ServiceNow IRM/GRC platform.
Enterprise ServiceNow Platform Senior Manager overseeing product lifecycle and operational stability at Boeing. Leading a global product team and managing supplier partnerships for IT operations.
Software Architect providing expert guidance on ServiceNow applications. Working with Defense Logistics Agency to deliver optimized solutions for complex application needs.
ServiceNow HR Analyst facilitating projects and system enhancements at Fidelity. Collaborating with teams to improve HR processes and data management in a fast - paced environment.
QA Engineer for ServiceNow applications focusing on both functional and regression testing. Collaborating with engineering teams to enhance test automation using ATF.
Senior Architect/Business Analyst improving business units with ServiceNow applications in a global setting. Involves process consultation and collaboration across product teams.