Senior Technical Consultant leading design discussions for enterprise - scale ServiceNow implementations. Focusing on ITSM HRSD, SPM, ITOM to enhance operational efficiency and drive business success.
About the role
- Product Manager at PwC managing SACM offerings on ServiceNow platform. Collaborating with teams to innovate and deliver solutions that meet business and client needs.
Responsibilities
- Develop and execute product strategies and roadmaps for SACM offerings to align with business and customer needs.
- Work closely with cross-functional teams to translate requirements into actionable user stories and technical specifications.
- Oversee the product lifecycle from concept to launch, focusing on timely, high-quality delivery.
- Stay up-to-date with ServiceNow’s latest features, updates, and best practices, acting as the subject matter expert.
- Monitor product performance and gather insights to continuously enhance and optimize offerings.
Requirements
- Proven product management experience, especially with the ServiceNow platform.
- Strong understanding of configuration management and product-specific processes.
- Excellent Communicator: Ability to convey complex concepts to both technical and non-technical audiences.
- Experience with Agile methodologies such as Scrum or Kanban.
- Demonstrated ability to thrive in fast-paced environments, managing multiple priorities effectively.
- A customer-centric mindset with a passion for technology and driving service excellence.
- Extensive knowledge of SACM products, configuration management, and related tools.
- Strong stakeholder engagement skills and experience leading strategic initiatives.
- ITIL 4.0 Foundations and relevant ServiceNow certifications.
Benefits
- Financial Rewards: Benefit from regular salary reviews, performance bonuses and other special bonuses.
- Enjoy meal contributions and a cafeteria benefit system offering personalized choices.
- Flexibility & Work-Life Balance: Enjoy our hybrid working policy, flexible working hours, 2 extra days off during Christmas along with Sick-days. Every minute of your extra work is valued and compensated.
- Career Development: Engage in tailored internal and external training programs as well as structured career development plan.
- Health & Well-being: Access premium benefits such as Multisport card or a medical center membership. Take advantage of our Well-being and Work-Life Coaching program.
- Supportive Culture: Participate in teambuilding activities and social events and join our employee referral program. Experience a culture with regular feedback and a supportive environment.
- Global Opportunities: Seize the opportunity for international assignments and work on diverse projects with international clients. Explore the world while working with the possibility of working from abroad.
- Extra perks: Use various discounts at partner companies such as cars, health care, beauty, culture or others. Transfer up to 4 telephone numbers at discounted rates.
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