Hybrid Product Manager – ServiceNow, SACM offerings

at PwC

• Job title: Product Manager – ServiceNow, SACM offerings
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: €2,000 per month
• Degree requirement: Bachelor's Degree
• Tech skills: ServiceNow
• Location requirements: Hybrid, Bratislava, Slovakia

About the role

• Product Manager at PwC managing SACM offerings on ServiceNow platform. Collaborating with teams to innovate and deliver solutions that meet business and client needs.

Responsibilities

• Develop and execute product strategies and roadmaps for SACM offerings to align with business and customer needs.
• Work closely with cross-functional teams to translate requirements into actionable user stories and technical specifications.
• Oversee the product lifecycle from concept to launch, focusing on timely, high-quality delivery.
• Stay up-to-date with ServiceNow’s latest features, updates, and best practices, acting as the subject matter expert.
• Monitor product performance and gather insights to continuously enhance and optimize offerings.

Requirements

• Proven product management experience, especially with the ServiceNow platform.
• Strong understanding of configuration management and product-specific processes.
• Excellent Communicator: Ability to convey complex concepts to both technical and non-technical audiences.
• Experience with Agile methodologies such as Scrum or Kanban.
• Demonstrated ability to thrive in fast-paced environments, managing multiple priorities effectively.
• A customer-centric mindset with a passion for technology and driving service excellence.
• Extensive knowledge of SACM products, configuration management, and related tools.
• Strong stakeholder engagement skills and experience leading strategic initiatives.
• ITIL 4.0 Foundations and relevant ServiceNow certifications.

Benefits

• Financial Rewards: Benefit from regular salary reviews, performance bonuses and other special bonuses.
• Enjoy meal contributions and a cafeteria benefit system offering personalized choices.
• Flexibility & Work-Life Balance: Enjoy our hybrid working policy, flexible working hours, 2 extra days off during Christmas along with Sick-days. Every minute of your extra work is valued and compensated.
• Career Development: Engage in tailored internal and external training programs as well as structured career development plan.
• Health & Well-being: Access premium benefits such as Multisport card or a medical center membership. Take advantage of our Well-being and Work-Life Coaching program.
• Supportive Culture: Participate in teambuilding activities and social events and join our employee referral program. Experience a culture with regular feedback and a supportive environment.
• Global Opportunities: Seize the opportunity for international assignments and work on diverse projects with international clients. Explore the world while working with the possibility of working from abroad.
• Extra perks: Use various discounts at partner companies such as cars, health care, beauty, culture or others. Transfer up to 4 telephone numbers at discounted rates.