Technical Product Manager at DaVita harnessing ITSM ServiceNow platform capabilities. Managing strategic integrations and process improvements while ensuring best practices.
About the role
- ServiceNow Developer role supporting the design and development of Service Management solutions at Boeing. Collaborating with various clients to understand requirements and delivering technical solutions.
Responsibilities
- Support the design, development, and continuous improvement of enterprise Service Management solutions in ServiceNow
- Follow industry standards, the successful candidate will collaborate with the existing internal ServiceNow team (and customers) on activities and development projects
- Develop efforts will include (but are not limited to) custom portal pages, modules, API and software integrations, customized web pages, User interface policies, scripts, etc.
- Participate in administration of ServiceNow to include upgrades, updates, etc.
- Maintain technical expertise relevant industry standards and best practices in ServiceNow
- Ensure the logical and systematic conversion of product requirements into systems solutions that acknowledge technical, schedule, and cost constraints
- Develop creative technical solutions to complex problems
- Work is performed based on documented Project Implementation Plans
- Exercise judgment in methods, techniques and evaluation criteria for obtaining results
- Apply technical expertise and knowledge of other related disciplines
Requirements
- 3+ years of experience in at least one ServiceNow product (ITSM, ITBM, GRC, CRM)
- 3+ years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and a development method
- 3+ years of experience with web hosted applications, including X-HTML, CSS3, SQL, XML, jQuery or Angular and one or more of the following back-end technologies: JavaScript, PHP, .NET, Java, or ColdFusion integrations
- Experience designing and implementing IT and Non-IT related process workflows, procedures and technical standards
- Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
- Experience implementing systems using the Agile/Scrum methodology
- 5 or more years' related work experience or an equivalent combination of education and experience
- Bachelor’s degree or higher
- Current Agile, SCRUM or SAFe certifications
- Current Certified Systems Admin or other ServiceNow certifications
- Experience with web services integration, specifically Mid-Server, SOAP and REST
- Experience with ServiceNow’s HR Service Delivery or Governance, Risk and Compliance products
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid time off
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Chief Technology Officer at Sofigate, leading technology vision and customer engagement through ServiceNow. Shaping strategy and offerings, collaborating with international clients to drive business growth.
ServiceNow Solution Architect at DXC Technology leading technical delivery and shaping ServiceNow solutions for diverse clients in consulting.
ServiceNow Business Analyst responsible for translating business needs into functional requirements on the ServiceNow platform. Collaborating with stakeholders and developers to design solutions.
ServiceNow Program Manager managing complex initiatives for Federal Government clients. Designing impactful programs and facilitating change while overcoming challenges in program management.
(Senior) Consultant/Architect leading ServiceNow transformation projects in Banking & Insurance across multiple locations in Germany. Engaging with top - tier clients to enhance their digital infrastructure in a hybrid working environment.
Technical Project Manager leading and managing ServiceNow projects while ensuring alignment with business objectives. Manage cross - functional teams and oversee project governance and delivery excellence.
Hardware ServiceNow Architect supporting Department of the Air Force's EITaaS program. Focusing on designing and governing Hardware Asset Management solutions on the ServiceNow platform.
Principal ServiceNow Solution Architect leading the design and delivery of scalable ServiceNow solutions at AT&T. Collaborating with enterprise teams to modernize operations and drive automation.
ServiceNow Developer designing and maintaining solutions on ServiceNow platform for Compass. Collaborating with cross - functional teams to enhance capabilities across various ServiceNow modules.