Hybrid HVAC Specialist – Program Manager

at Puget Sound Energy

• Job title: HVAC Specialist – Program Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $91,100 - $151,600 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Bellevue, United States

About the role

• HVAC Program Manager working in customer energy management at Puget Sound Energy. Managing HVAC programs and ensuring quality across installations while supporting contractor training and compliance.

Responsibilities

• Manage sizable customer-facing program(s) with complex scope and substantial budget.
• Develops and manages all program related activities including goal and target setting, budget planning, and program direction.
• Monitors program progress to ensure achievement of annual targets within budget while minimizing monthly variances through accurate forecasting.
• Drives program planning activities including strategic program direction and implementation as well as business case development.
• Conducts market research, critically analyzes multiple data sources, and incorporates best practices into program design.
• Manages third party vendor relationships including scope and contract management, budget negotiation, and vendor performance against key performance indicators.
• Evaluates customer issues, proposes solutions, and manages customer expectations while providing excellent customer service.
• Works with senior management to maintain consistency across department.

Requirements

• 5 years of experience in a program coordination and/or management
• Demonstrated experience managing a project or portfolio of projects including scope, budget, forecasting, dependencies, schedule, and risks
• Excellent communication skills including verbal, written, and presentation
• Computer skills and aptitude, advanced-level knowledge of MS Word, Outlook, Excel and PowerPoint
• Ability to bring together various resources to work collaboratively and identify integration opportunities
• Demonstrated ability to analyze and provide solutions to complex problems
• Experience coordinating and managing relationships with outside vendors
• Demonstrated experience creating and implementing quality control processes
• Experience with trade organizations and/or community outreach
• Excellent customer service skills
• Knowledgeable in accounting, finance, and/or mathematics principles
• Exceptional attention to detail.

Benefits

• Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.
• Additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).
• 401(k) investment option and a cash balance retirement plan.
• Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.