Customer Service Associate handling inbound patient calls for scheduling appointments at a leading vision care provider. Delivering excellent customer service and supporting clinic operations.
About the role
- Customer Service Representative providing excellent service and support for banking clients. Handling inquiries and maintaining relationships in Prosperity Bank’s Customer Service Center.
Responsibilities
- Provide excellent customer service and maintain strong professional relationships.
- Handle customer inquiries related to financial services including account opening and maintenance.
- Assist customers with a variety of banking products and services.
- Resolve customer complaints professionally and in a timely manner.
- Keep management informed of problems and maintain a professional working relationship with all associates.
Requirements
- Associate Degree/Two years of related experience and/or training; or the equivalent combination of education and work-related experience.
- Preferred knowledge of the Bank products, services, and policies/procedures.
- 1 year Customer Service experience.
- Excellent communication and public relations skills.
- Excellent computer skills.
- Well organized.
- Ability to work well under pressure.
- Ability to work overtime as needed or required.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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