Customer Service Associate handling inbound patient calls for scheduling appointments at a leading vision care provider. Delivering excellent customer service and supporting clinic operations.
NS
Onsite Residential Support Specialist
Posted 3 minutes ago
About the role
- Direct Support Professionals providing care to individuals in a residential setting. High quality direct care services to adults with intellectual and developmental disabilities.
Responsibilities
- Offer guidance for residents during skills building
- Develop and implement individual treatment plans for residents
- Assist with daily living activities, including meal preparation, money management, doctor’s appointments and assisting with personal hygiene
- Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management and develop and/or restore skills impacted by mental illness to help them live a self-directed life.
- Ensure appropriate staff-to-client ratio at all time
- Develop and promote a supportive relationship with the residents
- Provide side-by-side support and coaching to help people socialize and become more involved in their community.
Requirements
- Education: High School diploma or GED required. Bachelor’s degree in any related field preferred.
- Experience: Zero to six years related experience (depending on DSP level) providing child care/elder care/direct support to developmentally disabled persons OR Experience supporting individuals in a mental health/special education or other human services setting OR Experience working with a population that has severe and persistent mental illness and/or substance use disorder.
- Skills: Must have valid Driver’s license. Must be or able to become MAP certified. Must be or able to become CPR/First Aid certified within five months of hire (training provided).
Benefits
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
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