Lead Implementation Specialist handling complex customer onboarding for travel and spend management platform at Perk. Driving integration and full adoption of the platform among clients' users.
About the role
- Functional Implementation Consultant providing technical and functional expertise on Prometheus Group software through training and assessments while collaborating with various teams.
Responsibilities
- Train end users and super users on Prometheus Group software and functionality.
- Perform onsite business process assessments.
- Propose business process and system configuration changes to customers.
- Create custom documentation outlining details of site visits and recommendations.
- Configure systems to help professional services achieve customer’s goals.
- Leverage industry knowledge to recommend and create customer KPIs.
- Write SQL scripts to accomplish desired outcomes in customer environments.
- Assist in customer environment upgrades.
- Provide insight and direction to professional services team members on implementation best practices.
Requirements
- Bachelor’s degree required
- Ability to travel up to 30%-40% of the work week
- Highly organized and able to multitask across multiple projects.
- Experience in large manufacturing industries is a plus.
- Familiarity with agile development practices is a plus.
Benefits
- Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
- HSA & FSA plan options
- Retirement Savings with Generous Company Match & Immediate Vesting
- Gym membership to O2 Fitness
- Casual dress attire
- Half-Day Fridays
- Generous Paid Time Off
- Company Outings, Trips & Activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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