Hybrid Lead Implementation Specialist, Travel & Spend – German Speaker

Posted 2 hours ago

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About the role

  • Lead Implementation Specialist handling complex customer onboarding for travel and spend management platform at Perk. Driving integration and full adoption of the platform among clients' users.

Responsibilities

  • Lead and govern complex, multi-functional implementation projects, utilizing superior Project Management skills to manage sophisticated, high-stakes, multi-stakeholder alignment.
  • Be the top subject matter expert in change management for large-scale migrations. Strategically guide clients through the introduction of a new travel and spend tool and policies in their organization.
  • Apply Full Travel & Spend product knowledge to perform end-to-end setup, including fully customizable items like Workflows and Per Diems.
  • Provide expert guidance and challenge the customer on Finance best practices using Advanced notions of Accounting knowledge (e.g., knowledge on Per Diem rules, understanding Compliance rules in CORE markets).
  • Autonomously set up and troubleshoot on all out-of-box, plug-and-play integrations, including HRIS, SSO, and SCIM.
  • Autonomously set up and troubleshoot on all out-of-box, plug-and-play ERP integrations (e.g., Spend Export File, DateV, Xero).
  • Understand and support more complex ERP integrations (e.g., Business Central (BC), Finance and Operations (F&O), Netsuite), acting as the go-to resource for the customer's Finance Teams on ERP-related questions.
  • Serve as the primary escalation point for complex technical and financial challenges during the implementation process.
  • Mentor and provide guidance to more junior Implementation Specialists, promoting team alignment and best practices.

Requirements

  • Three years experience in software implementation.
  • A proven track record of successfully leading and managing complex, multi-stakeholder projects in international environments.
  • A strategic, solution-oriented mindset and a passion for overcoming significant technical and organizational challenges.
  • High capability for structured working, advanced analysis, and delivering expert, defensible recommendations.
  • You are able to develop and influence relationships with all levels of the organization, both internally and externally (including C-level stakeholders), and adapt communication to be professional and effective at an executive level.
  • Fluent German and English written and spoken.

Benefits

  • Receive competitive compensation and equity ownership in Perk.
  • Rest and recharge with our generous allocation of vacation days plus public holidays.
  • Take control of your physical health with your choice of private healthcare or a gym allowance.
  • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
  • Join our unforgettable Perk events, including our spectacular annual summer party.
  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
  • Make your money go further with our flexible compensation plan.
  • Focus on your family with 17 weeks’ paid parental leave during your child’s first year.
  • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
  • Broaden your horizons with up to 20 "Work from Anywhere" days per year.
  • Nurture your language skills with in real-life English, Spanish and Catalan lessons.
  • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years.
  • Let us help you move to one of our hubs with relocation support.

Job title

Lead Implementation Specialist, Travel & Spend – German Speaker

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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