Lead Implementation Specialist handling complex customer onboarding for travel and spend management platform at Perk. Driving integration and full adoption of the platform among clients' users.
Responsibilities
Lead and govern complex, multi-functional implementation projects, utilizing superior Project Management skills to manage sophisticated, high-stakes, multi-stakeholder alignment.
Be the top subject matter expert in change management for large-scale migrations. Strategically guide clients through the introduction of a new travel and spend tool and policies in their organization.
Apply Full Travel & Spend product knowledge to perform end-to-end setup, including fully customizable items like Workflows and Per Diems.
Provide expert guidance and challenge the customer on Finance best practices using Advanced notions of Accounting knowledge (e.g., knowledge on Per Diem rules, understanding Compliance rules in CORE markets).
Autonomously set up and troubleshoot on all out-of-box, plug-and-play integrations, including HRIS, SSO, and SCIM.
Autonomously set up and troubleshoot on all out-of-box, plug-and-play ERP integrations (e.g., Spend Export File, DateV, Xero).
Understand and support more complex ERP integrations (e.g., Business Central (BC), Finance and Operations (F&O), Netsuite), acting as the go-to resource for the customer's Finance Teams on ERP-related questions.
Serve as the primary escalation point for complex technical and financial challenges during the implementation process.
Mentor and provide guidance to more junior Implementation Specialists, promoting team alignment and best practices.
Requirements
Three years experience in software implementation.
A proven track record of successfully leading and managing complex, multi-stakeholder projects in international environments.
A strategic, solution-oriented mindset and a passion for overcoming significant technical and organizational challenges.
High capability for structured working, advanced analysis, and delivering expert, defensible recommendations.
You are able to develop and influence relationships with all levels of the organization, both internally and externally (including C-level stakeholders), and adapt communication to be professional and effective at an executive level.
Fluent German and English written and spoken.
Benefits
Receive competitive compensation and equity ownership in Perk.
Rest and recharge with our generous allocation of vacation days plus public holidays.
Take control of your physical health with your choice of private healthcare or a gym allowance.
Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.
Make your money go further with our flexible compensation plan.
Focus on your family with 17 weeks’ paid parental leave during your child’s first year.
Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.
Broaden your horizons with up to 20 "Work from Anywhere" days per year.
Nurture your language skills with in real-life English, Spanish and Catalan lessons.
Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years.
Let us help you move to one of our hubs with relocation support.
Job title
Lead Implementation Specialist, Travel & Spend – German Speaker
Functional Implementation Consultant providing technical and functional expertise on Prometheus Group software through training and assessments while collaborating with various teams.
ERP Implementation Consultant involved in strategic projects optimizing financial operations via Microsoft Dynamics 365 Finance. Engage with stakeholders and drive digital transformation.
Leading Client Facing Implementation Initiatives at HCSC. Cultivating relationships with internal and external stakeholders while managing multi - disciplinary teams and improving operational efficiencies.
Customer Engineer developing configuration tools and feature strategies for Boeing Commercial Airplanes. Collaborating on customer insights and technical advancements in airplane features.
Implementation Engineer managing launches of new technical and fulfillment projects across Stord’s network. Overseeing systems integrations and user acceptance testing throughout the US and Canada.
Implementation Manager facilitating customer implementations on AI - powered reputation management platform. Managing project delivery and customer success through effective communication and best practices.
Field Service Engineer at Applied Materials responsible for installation and maintenance of semiconductor equipment. Collaborating with customers to resolve technical issues effectively.
Provide administrative support to sales teams and partners at RELX, managing orders and customer interactions. Analyze demand and inventory to optimize service levels in a fast - paced environment.
Alcatel Implementation Engineer managing technical implementations of ALE communication solutions with a focus on project execution and customer needs. Engaging in hybrid environments and ensuring system integration and support.
Implementation Engineer at Veovo developing and maintaining solutions for airport operations. Focusing on passenger predictability and workflow optimization through data analysis and sensor configuration.