Audience Operations Assistant supporting data - driven marketing and audience strategy with S&P Global. Involves data management, reporting, and stakeholder collaboration.
About the role
- Technical Operations Engineer providing support and troubleshooting for high-value clients in a fintech setting. Collaborate across teams, manage incidents, and enhance expertise in operations and security.
Responsibilities
- Be the first line of defence: Use documented runbooks to resolve technical and security issues swiftly
- Monitor and act: Utilise tools like Datadog to track systems and respond to alerts
- Escalate smartly: Utilise the Incident Management system to report incidents
- Collaborate cross-functionally: Work with Security and Engineering teams
- Grow expertise: Learn how PPRO’s products, systems, and operations work
Requirements
- Problem-solving mindset with a learning-first approach
- Security awareness in operational contexts
- Curiosity for systems, monitoring, and modern tooling
- Strong written/spoken English communication skills
- Collaborative attitude and adaptability
- Willingness to join a 24/7 shift rotation covering weekends
Benefits
- Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation
- 30-day holiday allowance
- work from abroad policy, enabling employees to work remotely for up to another 30 days per year
- 3,000 BRL annual budget for professional growth
- leadership cafés and on-the-job training
- various insurances including life and health + dental plan
- BRL 54/ day for meal vouchers
- Enhanced family leave
- Transportation Voucher for commuting costs
- Gym membership contribution
- Attractive discounts to restaurants, stores and events
- Mental Health Platform with therapy and courses
- SESC education, health, culture, and social assistance programs
- Pet-friendly office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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