Assistente Administrativo helping students register and navigate internship opportunities at CIEE. Engaging with clients, monitoring documentation, and maintaining organized files.
Responsibilities
Register students and refer them to internship and apprenticeship selection processes, issuing referral letters through the internship management system.
Manage the return of internship documents using daily reports generated by the internship management system, keeping files organized and up to date for future reference.
Notify students to pick up internship-related documents, ensuring their legality.
Provide guidance to students, educational institutions, and companies by supplying information about the internship and/or apprenticeship program in accordance with current legislation.
Analyze and register internship or apprentice vacancies by liaising with partner companies to match client needs with the profile of open opportunities.
Issue internship agreements or Apprenticeship Commitment Agreements upon company confirmation and receipt of approved students' personal and academic documents; prepare amendment terms when changes occur.
Request discounts, extensions, or cancellation of institutional contributions in cases of incorrect billing or change of address.
Receive and verify interns' timesheets from partner companies to ensure accuracy in stipend calculations.
Send interns' timesheets to the Stipend Payments department for processing.
Support the Service Consultant by assisting in debt negotiations to facilitate internal/external coordination and ensure service quality.
Prepare monthly reports on client recoveries from competitors, new business, visits conducted, negative variances, prospecting activities, and other commercial metrics to support supervision in evaluating and optimizing the sales force.
Monitor reports related to rejected payments, implementing necessary corrections to enable confirmation of stipend credits to the intern's bank account.
Advise interns and companies, when requested, regarding stipend payments.
Provide assistance to companies and interns regarding personal accidents and insurance claims, guiding them on required documentation and procedures.
Issue receipts and tax invoices for company contributions after receiving and verifying the timesheets.
Requirements
High school diploma
Experience providing customer service to internal and external clients.
Basic knowledge of Microsoft Office and/or G Suite.
Benefits
Health insurance
Dental insurance
Meal allowance
Transportation allowance
Birthday off (day off on your birthday)
Life insurance
Childcare assistance
Educational incentive (first university degree)
Wellness programs for physical health (Wellhub) and mental health (Wellz)
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