Junior Digital Account Manager supporting healthcare professionals through digital channels. Building relationships and documenting interactions while collaborating with sales and marketing teams.
About the role
- Institutional Onboarding/Relationship Manager responsible for onboarding and support of key institutional partners. Collaborating across teams to ensure smooth operation in a fast-paced financial environment.
Responsibilities
- Institutional onboarding (FCMs, market makers, enterprise participants)
- FIX/API connectivity testing & certification
- Trading, clearing, and settlement support
- Daily coverage of key institutional partners
- Operational monitoring, anomaly detection, & escalation workflows
- Relationship management, structured feedback loops, and account health
- Playbook creation, SOPs, and institutional documentation
- Cross-functional coordination with Engineering, Control Desk, Markets, Finance, and Compliance
Requirements
- 5+ years in a DCM, ATS, FCM, broker-dealer, market-maker, or fintech exchange environment
- Strong understanding of the trade lifecycle + clearing flows
- Technical literacy (FIX sessions, API connectivity, order routing)
- Ability to communicate with traders, engineers, quants, and compliance teams alike
- High EQ, impeccable organization, and comfort operating in a fast-moving regulated environment
- Bonus: experience in prediction markets, derivatives, or event contracts
Benefits
- Extremely competitive salary
- Meaningful equity
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