Support Manager leading Help Desk team for a live streaming studio in Medellin. Ensuring seamless streaming experiences while delivering exceptional customer service.
About the role
- Responsible for coordinating activities of restaurant team while ensuring food safety and customer satisfaction. Engage with team members and train new staff in a dynamic restaurant environment.
Responsibilities
- Supervise and coordinate the activities of multi-skilled staff during service
- Ensure compliance with hygiene and food safety standards in the restaurant
- Receive and check incoming deliveries and goods at the restaurant
- Welcome and assist customers (taking orders, using Tabesto, etc.)
- Manage restaurant openings and closings
- Supervise all on-site order payments and cash handling
- Organize and lead pre- and post-shift briefings
- Train new multi-skilled staff and team leaders
Requirements
- Previous experience in a restaurant as a team leader
- Dynamic and curious: you enjoy being hands-on, taking initiative, and working in a young, stimulating environment
Benefits
- Fast career progression for those who want to move up the ranks — it's up to you!
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