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About the role
- Online Home Delivery Manager at Coles Supermarkets ensuring smooth operations of the online grocery department in Gladstone. Leading a team of Personal Shoppers to enhance customer service and experiences.
Responsibilities
- Have full accountability for the day-to-day running of the online department.
- Contribute to a customer experience that’s welcoming and inspiring for customers, team members and community.
- Help get online orders selected and packed in-store by a team of Personal Shoppers.
- Ensure orders are picked up as part of our click and collect / concierge service or delivered to customers.
Requirements
- Leadership experience with the ability to coach and develop your team
- Take a team approach to meeting sales targets, cost control and rostering needs
- Ensure Coles’ visual merchandising, safety, compliance and stock management standards are met
- Be customer obsessed and seek to better understand our diverse customers
- Drive a one team culture that recognises and celebrates success
Benefits
- Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
- Additional periods of double discount (10%) at various times throughout the year.
- Hotdeals exclusive to team members.
- Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’.
- Comprehensive induction, management and people leadership training provided.
- Access to novated leasing for eligible team members.
- Annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- Paid parental leave for permanent team members.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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