Product Manager driving innovation for AI powered frontline employee experience platform. Collaborating across teams to align product initiatives with business objectives.
About the role
- Digital Product Manager Lead optimizing digital experiences across PNC's Private Bank organization. Responsible for developing and designing features driven by market needs and trends in various US locations.
Responsibilities
- Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices
- Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences
- Prioritizes and decisions recommendations
- Supports business case development
- Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity
- Manages the development, production, roll-out or promotion of digital experiences
- Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals
- Participates in product-specific marketing initiatives
- May participate in client facing activities
- As part of the first line of defense, supports risk management, compliance, and audit needs
- Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results
Requirements
- 5+ years of industry-relevant experience
- Agile
- Web Development
- Business Requirements Documentation (BRD)
- Data Visualization
- Digital User Experience
- Employee Engagement
- IT Architecture
- JavaScript
- Wireframing
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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