Sales Manager directing a team in the Indirect Lending line of business to achieve business results and customer satisfaction. Overseeing strategy execution while managing client relationships across the Northeast Territory.
Responsibilities
Manages and directs a team in the Indirect Lending line of business to achieve business results and customer experience goals
May have direct sales and client responsibilities
Oversees the execution of strategy
Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities
Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics
Develops and oversees the execution of account and sales plans
Manages risk/return and drives quality for new and/or existing clients
Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
Focuses on bringing the full range of PNC's products and services to the client
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
Develops team members while monitoring progress against individual goals
Motivates and develops staff, including acquiring top talent and managing performance-based issues.
Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
Connects strategy to day-to-day activities and updates the team on a regular basis.
Requirements
5+ years of industry-relevant experience
at least 3 years of prior management experience
in lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Account Management
Client Prospecting
Competitive Advantages
Customer Relationships
Identifying Sales Opportunities
Negotiation
Conflict Management
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Sales Management
Selling.
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.
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