Account Growth Manager at Fractal Analytics driving new healthcare business opportunities. Collaborating with internal teams to develop AI solutions and manage U.S. client relationships.
About the role
- Director of Customer Growth responsible for key enterprise relationships and growth strategies. Working with international clients to maximize AI platform value in a hybrid work environment.
Responsibilities
- You will be responsible for our key accounts
- You will drive growth initiatives
- You will ensure customers get the maximum value from our AI platform
- Build long-term partnerships
- Find creative solutions to complex customer requirements
Requirements
- Several years of experience in strategic Account Management or Customer Success Management
- Proven success in B2B sales, particularly in upselling and customer growth
- Excellent communication skills in German and English (business/negotiation fluent)
- Experience managing enterprise customers and complex stakeholder structures
- Analytical mindset and the ability to make data-driven decisions
- Bonus: Experience with SaaS products or AI technologies
- Bonus: Experience with CRM systems and customer success tools
Benefits
- Hybrid workplace (office & remote)
- Straightforward culture and a high degree of autonomy
- Real opportunity to shape direction — from customer strategies to product development and market expansion
- Interesting clients committed to using AI for substantive business impact, not just flashy visuals
- A collaborative team — and yes, they have a strong meme game
- Budget for your professional development
- Your own MacBook (or professional hardware of your choice)
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