Onsite Cluster Lead, Accounts and Customer Growth – Global Advisory Services

Posted 9 hours ago

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About the role

  • Cluster Lead driving Technology and Advisory Services growth in JAPAC. Managing client relationships and cross-functional collaboration in the region.

Responsibilities

  • Be the senior face of DTAS for your Cluster, trusted by SVP‑level and other senior stakeholders as a strategic advisor, sounding board, and thought‑partner
  • Set and own the Technology and Advisory Services growth agenda for your cluster — defining key client priorities, shaping large‑scale opportunities, and driving year‑over‑year expansion and customer satisfaction
  • Model deep client intimacy and exemplify best‑in‑class client leadership, operating close to your customers, regularly present onsite, and deeply embedded in their strategic priorities
  • Facilitate cross‑functional collaboration to leverage expertise within Advisory Services (brand strategy, portfolio strategy, value & access, digital health) and the broader DTAS portfolio (data strategy, architecture, outsourcing, technology) — fostering a culture of excellence, collaboration, and innovation.
  • Ensure high-impact delivery, ensuring work is insight‑rich, strategic, rigorous, and reflective of the high expectations of our customers; further, you will work with your peers across DTAS to ensure a consistent and high standard of deliverable quality and customer experience
  • Cultivate and nurture top talent, coaching and elevating emerging leaders, providing crisp direction, and creating an environment where teams thrive and grow.
  • Inform and deepen IQVIA’s Thought Leadership and insight, collaborating with IQVIA’s Thought Leadership organization and front-line practitioners to shape, refine, and communicate strategic insights about critical issues facing our clients
  • Influence across the enterprise, collaborating closely with other DTAS leaders, GADs, Client Partners, and senior executives to lead and shape client engagement on priority topics and accelerate impact
  • Own your business, delivering on customer revenue and margin targets

Requirements

  • Experience operating at Senior Principal or Partner level in a top-tier consulting environment or comparable internal strategy/advisory leadership.
  • Broad capabilities and experience across key client priorities, including technology, transformation, commercial strategy, and health care.
  • A track record of owning and growing major client relationships, with deep comfort engaging senior decision-makers.
  • Strong commercial acumen: opportunity shaping, complex pursuit leadership, customer value articulation, senior stakeholder orchestration.
  • A leadership style that inspires confidence, unlocks team performance, and elevates the bar for consulting excellence.
  • Ability to lead, inspire, and develop multi-disciplinary teams in a dynamic, evolving environment.
  • Passion for client engagement and a pronounced ability to operate with high presence on client site, building trust through proximity, responsiveness, and insight.
  • Deep intellectual curiosity and learning agility: a pronounced ability to learn and digest new content and to apply it to customer challenges and priorities.
  • Exceptional communication, storytelling, and influence skills — able to simplify, inspire, and drive alignment across diverse groups.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Professional development opportunities

Job title

Cluster Lead, Accounts and Customer Growth – Global Advisory Services

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

OnsiteSingapore

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