Deliver Microsoft Teams Phone solutions and lead migrations from PBX systems. Integrate telephony components (SIP trunks, VoIP, SBCs), ensure stable operations and quality monitoring with CQD and Call Analytics.
PI
Hybrid Digital Transformation Consultant
Posted 40 minutes ago
About the role
- Digital Transformation Consultant optimizing business processes and implementing digital solutions for organizations in Singapore. Engaging stakeholders, managing projects, and supporting user transitions for digital tools.
Responsibilities
- **The Job: **
- **1. Business Process Analysis**
- Assess existing processes, tools, and systems.
- Identify inefficiencies and digitalisation opportunities.
- **2. Solution Design & Implementation**
- Recommend and configure digital tools (collaboration, automation, analytics).
- Support implementation, testing, and rollout of solutions.
- **3. Change Management**
- Develop communication and adoption plans.
- Conduct training sessions and create user documentation.
- Support users during transition to new digital tools.
- **4. Stakeholder Engagement**
- Work with department heads to align initiatives with business needs.
- Facilitate workshops to capture requirements and feedback.
- **5. Monitoring & Reporting**
- Track adoption metrics and performance improvements.
- Prepare reports on impact, ROI, and lessons learned.
- **6. Government Grant Applications**
- To support clients with the relevant government grant applications.
- Engage with government agencies to support and develop grant solutions for Pixlr clients.****
- **7. Project Management **
- Manage assigned projects for clients in digital transformation projects.
- Manage partner relationships for third party solutions that are included in our projects.
- Deliver project objectives to meet budget, revenue and other targets.
Requirements
- **The Person: **
- 3-5 years of experience in digital transformation or process optimization.
- Expertise in implementing and managing digital tools (collaboration, automation, analytics).
- Strong background in project management, from planning to delivery.
- Experience in change management and user adoption strategies.
- Excellent communication skills, with the ability to engage stakeholders at all levels.
- Familiarity with government grant applications for digital projects.
- Self-driven, with a passion for continuous learning and driving business improvements.
- Based in Singapore 🇸🇬 – We’re looking for talent who understands the local market to join our team!
Benefits
- **Annual Leaves- **Additional annual leave will be credited to you on a yearly basis.
- **Medical and Insurance Coverages - **We have got you covered.
- **Subsidies -** Enhancing your well-being, we offer optical and dental subsidies
- **Opportunities -** Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
- **Rocking Diversity**- Play hard, work harder with people of diverse skill sets and experiences! Challenge yourself to step out of your comfort zone, and you'll find yourself growing in way you'd never imagine.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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