Deliver Microsoft Teams Phone solutions and lead migrations from PBX systems. Integrate telephony components (SIP trunks, VoIP, SBCs), ensure stable operations and quality monitoring with CQD and Call Analytics.
About the role
- Senior Technical Consultant designing and delivering Dynamics 365 solutions for the firm’s Power Platform practice. Collaborating with stakeholders to develop scalable solutions and drive platform adoption.
Responsibilities
- Design, configure, and extend Dynamics 365 CE / Power Platform solutions across Customer Service, Sales, Case/Workflow Management, and custom line-of-business scenarios.
- Build and enhance Model-Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and PCF controls where required.
- Implement Dataverse data models, business rules, security roles, environment strategies, and ALM processes.
- Work with developers to deliver plug-ins, Azure Functions, logic apps, APIs, and integrations following best practices.
- Work directly with business and technical stakeholders to shape requirements and solution approach.
- Maintain a trusted-advisor relationship, ensuring customers understand platform capabilities and roadmap.
- Support pre-sales activities including solution design input, demonstrations, and proposal responses.
- Support project planning, estimation, sprint planning, and quality assurance.
- Mentor consultants and developers in solution design, configuration, and technical standards.
- Identify delivery risks and help define mitigation strategies.
Requirements
- 5+ years implementing Dynamics 365 CE / Power Platform solutions.
- Strong hands-on configuration experience with:
- Model-Driven Apps & Dataverse
- Power Automate
- Security / Environment / Solution Management
- Experience designing or integrating Azure cloud services (e.g., Azure Functions, Logic Apps, Service Bus, API Management).
- Solid understanding of C# & .NET, Dataverse plugin development, JavaScript form customisation, and REST APIs.
- Experience working in Agile / sprint-based delivery.
- Strong communication and stakeholder engagement skills.
- Copilot Studio / AI Builder / Intelligent Automation (nice-to-have, not required)
- Power Pages design and governance (nice-to-have, not required)
- Power Apps Component Framework (PCF) experience (nice-to-have, not required)
- Power BI data modelling / dashboards (nice-to-have, not required)
- Experience in regulated or public-sector delivery environments (nice-to-have, not required)
- Familiarity with Azure DevOps, CI/CD for Power Platform solutions (Pipelines / Git Repos) (nice-to-have, not required)
- Understanding of Microsoft Fabric / Synapse / Data Lake architectures (nice-to-have, not required)
Job title
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Degree requirement
Tech skills
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