Hybrid Modern Work Consultant – Teams Phone

at Skaylink

• Job title: Modern Work Consultant – Teams Phone
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: VoIP
• Location requirements: Hybrid, Koln, Germany

About the role

• Deliver Microsoft Teams Phone solutions and lead migrations from PBX systems. Integrate telephony components (SIP trunks, VoIP, SBCs), ensure stable operations and quality monitoring with CQD and Call Analytics.

Responsibilities

• You implement Microsoft Teams Phone solutions and ensure smooth telephony for our clients.
• You design smart voice architectures for efficient communication.
• You manage migrations to Teams Phone and ensure secure, uninterrupted operation.
• You implement the integration of SIP trunks, VoIP components and existing PBX systems into Microsoft Teams, including configuration of SBCs (Session Border Controllers).
• You coordinate number porting, operate the solution stably and ensure quality with CQD and Call Analytics.

Requirements

• You have experience with Teams Phone and with migrations from PBX environments.
• You work in a structured, solution-oriented manner and communicate confidently with clients.
• You are curious, enjoy testing new technologies and are not afraid of innovative solutions.
• Ideally, you also have experience in Microsoft Collaboration (SharePoint, OneDrive, Power Platform or Co‑Pilot).
• You communicate confidently in German and English.

Benefits

• Purpose – Apply your expertise (projects with renowned companies such as BMW Group, Henkel or KWS)
• Flexibility – Find your balance (e.g., workation, flexible holiday arrangements)
• Development – Settle in and grow (e.g., Skaylink Campus, development talks, regular employee surveys)
• Time off – Recharge (e.g., 30 days vacation, Dec 24 and 31 off, sabbatical)
• Mobility – Get from A to B (e.g., BusinessBike, subsidy for the Deutschland-Ticket)
• Equipment – The choice is yours (Apple/Windows, company mobile phone)
• Support – Feel supported (e.g., Employee Referral Program, corporate benefits, workplace glasses, 5 paid child-sickness days per year)
• Events – Come together and celebrate (e.g., summer and Christmas parties, team events, cross-company tech talks)
• Together – We are Skaylink!