National Performance Manager driving execution of Preferred Rewards for Business at Bank of America. Collaborating across banking divisions to ensure success and improve client experiences.
About the role
- Manager in Training responsible for store operations at PGA TOUR Superstore. Leading customer experience and driving operational excellence while promoting a culture of engagement.
Responsibilities
- Learn to lead a confident and knowledgeable team that delivers a differentiated experience for our customers
- Learn to drive change in key areas with the greatest impact on customer experience and use customer feedback to coach/recognize teams
- Learn how to create and oversee the day-to-day execution of the strategic plan
- Learn to demonstrate corporate citizenship by maintaining compliance with all required company directives
- Learn to inspect all schedules for proper allocation & guidelines to support peak traffic times
- Learn to promote a FUN, inclusive, and Put People First working atmosphere
- Learn to recruit, hire and retain a passionate team for area-specific knowledge and expertise
Requirements
- Three (3) years of experience in sales, management, or people development
- Strong strategic skills and the ability to effectively forecast business needs
- Advanced computer skills with a working knowledge of the Microsoft Office Suite, including Outlook
- Ability to manage conflict, lead conflict resolution & hold others accountable
- Strong business acumen with complete accountability for P&L management
- Must possess good verbal and written communication skills
- Candidates must communicate expectations and standards to execute company programs
Benefits
- Flexible work arrangements
- Professional development opportunities
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