Hybrid National Performance Manager – Preferred Rewards for Business

at Bank of America

• Job title: National Performance Manager – Preferred Rewards for Business
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $138,200 - $174,200 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, New York City, United States

About the role

• National Performance Manager driving execution of Preferred Rewards for Business at Bank of America. Collaborating across banking divisions to ensure success and improve client experiences.

Responsibilities

• Own national execution of Preferred Rewards for Business across the Financial Center channel.
• Translate strategic priorities into clear workplans, defined workstreams, and executable solutions.
• Identify risks, dependencies, and mitigation strategies.
• Deliver engaging, high-energy presentations to a wide array of audiences.
• Analyze performance trends and insights to inform targeted improvement plans and market-specific strategies.
• Serve as a trusted partner to Performance Management leaders across various banking divisions.
• Provide clear, timely communication and executive-ready updates on progress, outcomes, and risks.
• Lead the design and continuous improvement of training, readiness, and content lifecycle strategies supporting PRB.

Requirements

• Strong executive-level oral and written communication skills, including the ability to develop clear, concise, and actionable content.
• Proven ability to lead complex, cross-functional initiatives in a matrixed environment.
• Demonstrated strength in relationship management and influencing without direct authority.
• Experience developing data-driven insights, business cases, and performance measurement strategies.
• Deep understanding of the Financial Center operating environment and processes, particularly from a business owner and business specialist perspective.
• Ability to manage competing priorities while maintaining focus on enterprise outcomes.
• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent.

Benefits

• This role is currently benefits eligible.
• We provide industry-leading benefits.
• Access to paid time off.
• Resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.